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PayPal is the only payment method accepted.

 You must wait for an invoice to receive shipping discounts on purchases of more than one item. Invoices are sent once a day, at the end of our business day.

This means "YES" we do offer combined shipping discounts.

You will not receive any refunds if you pay for your item prior to receiving the invoice with the combined shipping discounts.

WE ALSO SHIP WORLDWIDE

U.S.A. Customers

I only mail all my items, mainly due to the PayPal protection plan. This means there are NO PICKUP OF ITEMS.

Not even if you are my Best friend and live next door to me. Or my brother, or my sister, or my cousin or my uncle or my …….. Well you get the point.

Thank you for understanding and not asking.

If there is a mistake in the initial shipping quote provided, I reserve the right to correct it and you will be notified of such change. At this time, if you disagree of such charges you can email me to cancel the sale.

Non-Continental USA buyers may be charged additional fees once they receive their package. Non-Continental USA buyers are also responsible for paying duties, taxes, and applicable customs brokerage fees separate from the merchandise cost.

I use the eBay/PayPal check out system, so your Items are mailed ONLY to the address provided in the shipping info from Paypal. I will not be held liable for any items returned or lost due to the incorrect address information.

INSURANCE 

 eBay no longer has the insurance option on the listings, so if you want insurance you must do the following:

1. Purchase the item without paying for it. Request an invoice with the Insurance costs included on the invoice.

2. You must wait to receive the invoice prior to paying for the item with the added insurance costs on it.

In other words, you must request to add the insurance prior to payment. By NOT requesting Insurance prior to the shipping of your item, you will be declining the insurance coverage.

Insurance costs are $2.50 for every $100.00 USD

Coverage $1 to $50 = $1.75

Coverage $51 to $100 = Cost $2.50

Coverage $101 to $200 = Cost $5.00

Coverage $201 to $300 = Cost $7.50

and so on.

Always if you need a RUSH delivery let us know Prior to making the payment, We will adjust the costs for next day delivery, make arrangements and send you and invoice with the appropriate Shipping costs.

(PLEASE READ MY SHIPPING RULES)

International Shipping

INSURANCE IS NOT AVAILABLE TO MOST COUNTRIES.

If by any chance you paid for the insurance and the postal office declines the Insurance coverage, you will be reimbursed for that insurance cost.

Paying for Insurance coverage, does not mean that your package is insured. Insurance will be approved by the Postal Service only. If your Insurance Coverage is turned down by the Postal Service, I will notify you via email and wait for confirmation to let me know if you still want your package mailed without Insurance Coverage. Only after your confirmation your package will be mailed.

All the available options for shipping your item have been added to the eBay listing. If it is not there, it means we do not offer that shipping option.

It takes an average of 12 Days for you to receive your package, depending of the shipping method you chose and the Country it is being mailed to.

I hope you understand that “If your package gets lost or damage in any way and you have no Insurance, you are out of luck”.

I am not responsible for you package once I drop it off at the Postal Service. If you do not agree to my shipping information and rules. PLEASE, and I ask again PLEASE DO NOT PURCHASE THIS ITEM.

(BY PURCHASING THIS ITEM, YOU ARE CERTIFYING THAT YOU HAVE READ AND AGREED TO MY SHIPPING RULES)

If there is a mistake in the initial shipping quote provided, I reserve the right to correct it and you will be notified of such change. At this time, if you disagree of such charges you can email me to cancel the sale.

Non-Continental USA buyers may be charged additional fees once they receive their package. Non-Continental USA buyers are also responsible for paying duties, taxes, and applicable customs brokerage fees separate from the merchandise cost.

I use the eBay/PayPal check out system, so your Items are mailed ONLY to the address provided in the shipping info from Paypal. I will not be held liable for any items returned or lost due to the incorrect address information.

INSURANCE 

 eBay no longer has the insurance option on the listings, so if you want insurance you must do the following:

1. Purchase the item without paying for it. Request an invoice with the Insurance costs included on the invoice.

2. You must wait to receive the invoice prior to paying for the item with the added insurance costs on it.

In other words, you must request to add the insurance prior to payment. By NOT requesting Insurance prior to the shipping of your item, you will be declining the insurance coverage.

Insurance costs are $2.50 for every $100.00 USD

Coverage $1 to $50 = $1.75

Coverage $51 to $100 = Cost $2.50

Coverage $101 to $200 = Cost $5.00

Coverage $201 to $300 = Cost $7.50

and so on.

Most of our new items have a manufacturer Warranty.

We offer a 14 DAY RETURN POLICY on all the new items that do not have a Manufacturer's Warranty.

We offer a 14 day return policy (money back) on defective new merchandise only, unless the item is stated "AS IS".

Items stated as "AS IS" are not returnable under any circumstances.

READ READ READ READ READ

Certain restrictions apply

*Defective merchandise:

Returns will be accepted for merchandise that is defective from factory, that does not have a Manufacturers' Warranty and will be given 100% refund. Once we receive the item back, we will test the item and once confirmed that it is defective, we will issue you a full refund. Broken or damaged merchandise is not considered defective merchandise. This applies to the merchandise that we sell that is NEW. This does NOT apply to our used or AS IS merchandise.

*Buyer change of mind purchases:

Returns will be accepted for merchandise due to a buyer change of mind and will be given store credit, minus a 10% restocking fee and minus the shipping cost that was paid to deliver the item to you. Buyer also pays for return shipping. Items must be returned and received in the original condition and packaging that it was mailed to you. Unused, unopened etc.

*Items that were damaged or broken in transit due to mishandling from the postal services are NOT considered defective and will not be accepted. If we receive a Broken or Damaged item, you will not receive a Credit or a Refund and you will again have to pay for shipping costs if you want the item back.

You have 14 days after receipt of your item to notify me thru EBay messaging of any returns. I will then give you a confirmation number. After 14 days the item becomes !AS IS!.

Returned items must be postmarked no later than 3 days from receiving my written email confirmation.  There are no exceptions to this rule.
Items must be returned and received in the original condition and packaging that it was mailed to you.  

Buyer is responsible for all return shipping fees; this includes returns for defective items.

 Any other questions, please do not hesitate to ask.

         Any questions or concerns, please contact us at Silverleaf_greenhouse@yahoo.com

       We will answer all the emails within 2 to 4 hours during scheduled hours, and within 24 after scheduled hours. 

        You will never get an automatic respond; We will answer all your questions.

Our Store scheduled hours are:

  Monday thru Friday 10am to 6pm

Saturdays 8am to 12pm

 Sundays and Holidays CLOSED.

If by any rare chance you have any issues about your item, please contact us before leaving any neutral or negative feedback.

We will try our best to solve the issue and make you happy.

Customer satisfaction is very important to us.