COMBINED SHIPPING

Save Big!!! With Combined Shipping.
Save 20% Off of the Total Shipping and Handling Fee for Multiple Items

Example*:

S/H for 1st item - $9.99
S/H for 2nd item - $7.99
S/H for 3rd item - $7.99
-------------------------
Total S/H for 3 items: $25.97
Minus 20% of Total S/H
Equal to $ 20.78 (you pay)
Save: $5.19

* The above calculation is just an example calculation. For your actual shipping cost, please refer the amount to the above or eBay listing down at the bottom.

International Shipping (Except North America)

Please consult for shipping and handling fees.
Shipping rate varies depending on countries and weight.

Yukon/Northwest Territories and Nunavut/Hawaii/Alaska/ PR

For Yukon/Northwest Territories and Nunavut/Hawaii/Alaska/ PR, the shipping and handling charge will be more due to the geographical locations. These locations actually need airfreight. We will send Paypal money request to collect the extra shipping fees required.

Pick-Up Service

PickUp services only available to customers who live close to Markham, Ontario Canada. There will be $5 pick up fee + 13% taxes. No pickup for 1 cent auctions (Listings bid that starts with 1cent)

We are NOT responsible for shipping loss and damage.
It is your responsibility to insure your items.

Insurance is $0.99 that covers loss and damage for every 100 dollars.
For price between 0.01 - 99.99USD, the insurance is $0.99 USD.
For price between 100 - 199.99USD, the insurance is $1.99 USD.
For price between 100 - 299.99USD, the insurance is $2.99 USD.
etc...

Your payment is expected within 7 days of Auction Close. If payment is not received within 7 days, we will process a non-paying bidder complaint with the auction venue.

Tax

Canada Ontario Buyers: add 13% (PST & GST) & Canada Quebec Buyers: add 12.875% (PST & GST)
Other Canada Provinces: add 5% GST

USA or Europe Custom Duty Taxes

We will not be responsible for any duty taxes incurred upon. Please check with your country's duty tax limits.

How do you determine shipping rate?

Shipping rate is based on the weight or dimension of the package, whichever is heavier. The minmium weight is 1 pound so for things under 1 pound like laptop hard drive, the shipping rate is calculated as 1 pound. Sometimes, for smaller item like USB Flash memory keys, we ship out by Canada Post small envelope to save the shipping cost for you. Handling charge + the packaging material will be also be added to the final price.

Which type of shipping service do you use?

Shipping to US, we normally ship by Fed Ex standard ground shipping with the exceptions of P.O. Box, APO/PPO, and RR addresses.
These types of addresses will be shipped via Canada Post.

Shipping within Canada, we normally ship by Purolator / CANPAR / Canada Post with the exceptions of P.O. Box, Apartment #, APO/PPO, and RR addresses.
These types of addresses will be shipped via Canada Post.

How long does it take to get to my place?

Package is usually shipped within 2 business days after the payment is received in full. The arrival date will vary depending on where you live. Fex Ex pickup truck comes to our warehouse every Wednesday and Friday. Therefore, we give out tracking numbers on every Wednesday & Friday.

Since our office hours are Monday to Friday 9am - 6pm EST, purchases over the weekend will be processed on Monday.

Some items crossing the border may be delayed in arrival due to customs. It should take about 6 - 12 days but some take as long as 20 - 25 so please be patient. Your parcels will arrive and we have no control over things like heightened security alerts and customs.

What's your return policy like?

Item must be returned within 7 days. Please contact us before sending the item back so that you can get a valid RMA# or SRA#.

RMA# will be assigned only for exchanging items whereas SRA# will be assigned if you want refund. Return product should be in original good condition and packaging with attached a valid RMA# or SRA# on the box.

Refund item cost only, not including the shipping and handling fee. Money back guarantee.
No walk-in return/replacement service will be accepted.

What's your feedback policy like?

We post feedback for all buyers who have posted feedback for us. If you are satisfied with your transaction with us, please leave your comment on our file and we will be sure to reciprocate the same kindness to you.

What's your inquiry policy like?

Please be advised we will answer your questions usually within 24 hours, and only during our business hours which are from 9-6 EST, Monday to Friday. We will answer your inquires as quickly as possible. Thank you for your patience. Further, responses may go into your junk/spam folder, so please check your junk/spam for our emails.

Sales order fulfillment: eb-style@overstock-king.com
Shipment status online tracking: http://www.overstock-king.com/t-ebay.aspx
Technical support: support@overstock-king.com
                           1.800.255.8048 (From Canada)
                           1.800.883.0206 (From USA)
Business hours: Monday to Friday 9am-6pm EST
For fast response, please include ebay item# on email subject.