This item will be shipped by Parcel Register Post.
Contact Information
Sunclear Vector Optics (China)
Mr. Xusheng Shen (Stephen)
E-mail (MSN): xujiesc@hotmail.com
Company Policy: Strive for the Customer Satisfaction
Before Shipping
We have rich experience upon the international order all over the world. We can deliver the order to APO Box. We will combine the shipping cost for multi items purchase.
Before Shipping
We will deliver the item to the customer in two business handling day when the payment is cleared. We will check the order carefully before it is sent to you.
We will pack the order well tough with normal appearance. If you need additional request upon the packing please let us informed at the first time.
If possible, please supply us with your telephone number only for the purpose of your local post office needs. In case that you are absent and not able to pick up the item at your location in time, the post office may call you for reminder (Mostly, mail carrier will only put a notice).
P.S: We keep high security and confidentiality for our customers’ personnel information.
Shipping Mode
We mainly use EMS Express and Parcel Register Post for shipping. EMS Express can be tracked on www.usps.com and your local post office.Parcel Register Post can be tracked in your local post office. Both need your signature to accept.
If you need the track number, please send an e-mail or leave a message to us for acquisition.
We can also use other express shipping, such as: UPS, DHL, FedEx and TNT etc, while the cost will be higher. You shall contact us first if you need mentioned above service.
Shipping insurance is optional and it is up to the customer.
Shipping Period
Generally speaking, EMS Express takes about 3 to 6 days according to the different location of US. Parcel Register Mail takes longer than EMS Express
Please contact us if you don’t have it in regular days. We will firstly check it with track number. If it doesn’t work we will send the track application in paper to the USPS post office, which will take several days to acquire the reply.
Payment Method
Paypal is the first option and priority for the payment. We can also accept the payment via Bank T/T Wire Transaction or Credit Card (in US only) etc.
After Sales Service
Except man-made mistakes, we will exchange the defective with a brand new one within 14 days after you get our product. According to the guild regulations customer shall be responsible for the returning shipping fee.
All scopes and items have three years warranty.
Finally, your feedback and suggestion are very important for us.
Thanks again for your attention. We sincerely hope you will enjoy our products.
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Sunclear Vector Optics
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