Frequently Asked Questions

Q. Who is Kompolt?
A. The selling party has retained Kompolt to manage this auction. Kompolt provides a comprehensive auction management service focused on creating successful high-value, high-profile promotional auctions for charities, nonprofit organizations and top brand companies. Kompolt is a promotional agency which helps define client brand promotional strategy through auctions, delivers creative design, and manages operations of feature online auctions for maximum visibility of well-known brands, media companies, charities, nonprofits, public relations firms and advertising agencies.

Q: Is Bidder Pre-Qualification necessary to participate in this auction?
A: All bidding activity below $1,000 does not need to be pre-qualified.

Bidding above $1,000 must be Pre-Qualified. Click here to fill out the secure Bidder Pre-Qualification form. In order to help ensure a smooth and successful auction experience, Kompolt will be performing Bidder Pre-Qualification for this auction.

Q: Why do eBay members need to Pre-Qualify?
A: We realize that the Bidder Pre-Qualification policy may seem like an unnecessary procedure to eBay community members in good standing, but to ensure a safe and fair auction, we require that all bidders participate for all bidding activity above $1,000.

Q. Questions?
A. Email: swarovski@kompolt.com

Q. Is bidding open internationally?
A. Unless otherwise stipulated in the above description, bidding is open internationally.

Q. I've won the auction! What happens next?
A. A representative of Kompolt will contact the winning bidder via email or phone to congratulate him or her as well as confirm the payment amount and payment instructions. Payment must be in U.S. funds and received within three (3) business days of the close of the auction.

Q. What are the accepted methods of payment?
A. We accept the following methods of payment: PayPal, cashier's check and bank wire transfer. If paying by cashier’s check, please make payable to the “Kompolt” in US funds and ship via one of the following traceable sources: Federal Express, Airborne Express, DHL or UPS. Sorry, no personal checks.

Q. Will a receipt be provided?
A. Yes, a receipt for the final bid amount paid will be provided by Kompolt.

Q. Is there sales tax?
A. Residents of the state of California will pay sales tax of 7.75% for any tangible items purchased.

Q. Is this purchase tax deductible?
A. Please contact your personal tax advisor for information on this issue.

Q. Who pays for shipping and how will the item be shipped?
A. The seller will pay for domestic and international shipping costs. Unless otherwise stated in the auction listing, all items are shipped via Federal Express. Winning bidders must provide a physical address, phone number, and signature for delivery. Sorry, we cannot deliver to P.O. boxes.

International winners are responsible for any/all Customs, VAT (value added tax), duties, fees, tariffs, etc. which may be assessed and due upon delivery of item. Seller cannot pre-determine any fees and is not responsible for these additional costs.

Q. When can I expect to receive the item?
A. Barring unanticipated circumstances, the expected delivery time is 2-3 weeks after final payment is received and acknowledged.

Q. Will my item come with a Letter of Authenticity?
A. Yes, a Letter of Authenticity signed by a representative of Swarovski will be provided.

The Libby Ross Foundation
The mission of The Libby Ross Foundation is to make a significant difference in the lives of women afflicted with breast cancer through unique support programs and to help eradicate the disease through research and early detection. To learn more, visit: www.thelibbyrossfoundation.com

Global Design Concepts, Inc.
Global Design Concepts Inc. (GDC) is a leading accessory manufacturer headquartered in the heart of NYC’s fashion district. Known as a fashion/trend-right resource, GDC supplies backpacks, handbags, luggage, diaper bags, small leather goods etc. to retailers throughout the United States and Internationally. GDC also helps manage the accessory businesses for numerous licensors in the fashion and entertainment industries working with companies like Nickelodeon™, Disney™ and Iconix™.

Swarovski
113 years ago, in 1895, Daniel Swarovski I, a Bohemian inventor and visionary, moved to the village of Wattens, Tyrol in Austria, with his newly-invented machine for cutting and polishing crystal jewellery stones. From these beginnings, which revolutionised the fashion world, Swarovski has grown to be the world’s leading producer of precision-cut crystal, for fashion, jewellery and more recently lighting, architecture and interiors. Today, the company, still based in Wattens, family-owned and run by 4th and 5th generation family members, has a global reach, with some 20,000 employees, a presence in over 120 countries and a turnover in 2006 of 2,37 billion Euros. Swarovski comprises two major divisions, one producing and selling loose crystals to the industry and the other creating design-driven finished products. Swarovski crystal components, known by their product brand names CRYSTALLIZED™ – Swarovski Elements for fashion and STRASS® Swarovski® Crystal for architecture and light, have become an essential ingredient of international design. Showing the creativity that lies at the heart of the company, Swarovski’s own-brand lines of accessories, jewellery and home décor are sold through more than 1150 Swarovski stores and concessions in all major fashion capitals, while the exclusive Daniel Swarovski accessories collection has become the company’s Couture signature. The Swarovski Crystal Society has close to 400,000 members worldwide, keen collectors of the celebrated crystal figurines. And in Wattens, Crystal Worlds, the multi-media crystal museum, has attracted over 7 million visitors since it was opened in 1995, as a celebration of Swarovski’s universe of innovation and inspiration, of crystal as the ultimate creative material. The Swarovski corporation also includes four industrial brands, Tyrolit®, manufacturing grinding tools, Swareflex, for road safety reflectors, Optik, producing precision optical instruments and Signity, Swarovski’s brand for genuine and created gemstones.

Disclaimer

• You agree, warrant and represent that you will not in any way advertise, promote, market, or utilize the talents likeness, voice, photograph, signature or image in any manner, for any reason at any time.
  
• Kompolt, the auction manager, is performing a management service on behalf of and at direction of the selling party and as such is not responsible for any errors or omissions or for any warranties or guarantees either explicit or implied herein.
  
• The purchaser/high bidder agrees to pay within 3 business days of the close of the auction.
  
• Warranties: It is the buyer’s responsibility to preview any item(s) and determine condition, authenticity, and content. While descriptions are believed to be accurate, neither Kompolt, or their employees, agents, or contractors provide any warranties or guarantees, express or implied, as to the genuineness, authenticity, or accuracy of description, condition, or defect, if any, of the item(s) auctioned and will not be held responsible for discrepancies or inaccuracies in item descriptions provided. Buyer may be required to sign a release acknowledging this provision as a condition of purchase of the item(s). Buyer’s sole recourse shall be the warranty, if any, provided by Seller, as stated in the item description.
  
• All items are sold as is.
  
• The Libby Ross Foundation will receive 100% of the winning bid on this auction. The winning bidder will receive, in exchange for payment of the full bid price the item and/or experience described herein, under the terms described herein.
  
• Barring unanticipated circumstances, the expected delivery time for items is 2-3 weeks after final payment is received and acknowledged.
  
• All bids are binding.
  
• All bids are in US dollars.
  
• This auction does not include any items or services that are not detailed above.
  
• Please note that shill bidding is neither allowed nor tolerated. This practice is illegal and carries legal consequences in
  many areas. Per eBay’s help pages, “shill bidding is the deliberate placing of bids to artificially raise the price of an
  item and is not allowed.” For more information about shill bidding, please click here.
  
• Please note that due to the nature of high profile auctions, we have occasionally experienced attempted fraud through the use of second chance offers. If you are contacted by anyone other than a Kompolt representative about this item or items similar to this, please contact us immediately via spoof@kompolt.com. You may also report these emails to eBay Trust & Safety by forwarding the entire email (including message headers) to: spoof@ebay.com.
  
• Kompolt reserves the right to block a bidder for any reason including but not limited to, feedback, non-paying bidder,
  bid retractions, and recent bid history.
  
• Your participation in this auction constitutes acceptance of these terms and conditions.

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