Payment is due immediately after auction ends. We accept PayPal as the only method of payment.

Package will be ship out next day after payment has been received and cleared. We will offer combined shipping when possible. We try to use the most affordable and secure carrier based on the package size and weight if available many alternatives will be offered, however if the shipping carrier of your preference is not listed on a particular auction do not hesitate to let us know, we will do our best to accommodate our customer needs.

We always try to be as accurate as possible on the description of the items, however if something goes wrong please contact us we will try to work with you.

RETURN POLICY

Our company offers only the finest products available and we make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.

• All merchandise is guaranteed for  30 DAYS  from original date of purchase.
• Some of our merchandise is guaranteed with a manufacturers warranty .
• We agree, at our option to repair or replace any defective merchandise during the 30 day warranty period.
• Defective products returned to us in original packaging with all accessories and owners manual will be replaced or repaired.
• Defective products returned to us missing accessories or original packaging will be replaced or repaired as received.
• A 15% Restocking fee will apply on non-defective returns if a Company Credit is requested (Sorry No Cash Refunds).
• The returned item should include a note explaining the problem & the appropriate "return shipping address".
• Please allow 1-2 weeks for processing.
• You may email us to obtain the current status of your return.
• You will receive an email from our returns department informing you of your company credit after it has been applied to your account.
• No returns sent COD will be accepted.  Returns must be sent pre-paid.
• IMPORTANT: All returns must go through our online Return Authorization process.
• To get an RA number contact us for instructions.
• When you receive the RA number this one will need to be printed clearly on the outside of the package being returned.
• Any returned package that does not have an RA number will be returned to sender.
• RA numbers are valid for 14 days.

Top-Quality is all about customer satisfaction offering the best deals we can find combined with a professional customer service and speedy shipping 

If you have any question about any product offered in our auctions, status of a shipment or any other concern, do not hesitate on emailing us, we will answer your questions as quick as possible. 

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