7 days after the buyer receives it | Please notify of us through eBay if you have any problems within 3 days of receipt of the
item. We are here to make you a satisfied customer. No one has ever lost a penny when
purchasing from us. Our customers do not have problems – we do. Meaning if our customer is
unhappy, we have a problem to solve. 99% of the time, with good communications almost any
problem can be solved. Please keep in mind we sell Hollywood Wardrobe that is collectable.
We have had several people purchase an item and try to return the item 2 weeks later after
wearing it to the occasion they needed it for. This is the reason we ask for notification
within 3 days. Please remember – Communication is EVERYTHING because we will bend over
backwards to help our valued customers - and for this reason any negative feedback before
we have had an opportunity to correct a problem will result in a buyer being bid-blocked. |