If you have any questions, concerns or do not feel that we deserve positive feedback and 5-Star ratings please contact us via phone and/or e-mail. Our office hours are 9AM-4PM Eastern Standard Time, and we may be contacted at either (508) 638-5659 or ebay@dandpelectronics.com. (If we are not in the office when you contact us we will get back to you as soon as possible).

SHIPPING:

Buyer is to pay shipping plus pay a $5.00 package and handling fee.Local pickup is welcome as well.  All shipping will be done via FEDEX and UPS (To protect the seller and the buyer all packages will be shipped with Signature Required. Please include a zip code when asking for a quote.  All items will be fully insured.  The buyer is responsible for contacting us if any damage is incurred during shipping. The packaging and handling fees on these items will be used to insure proper packaging prior to shipment.  Local pickup is welcome, but we do ask that you pay the accompanied packaging and handling fee.

International Shipping:

SHIPMENTS TO CANADA IS ONLY DONE USING UPS (We cannot ship using USPS, sorry). When shipping to Canada you are responsible for paying brokerage and Customs fees. The handling fee stated in the paragraph above also applies to international shipments.

PAYMENT:

We prefer Paypal but Cash on pickup is also acceptable.  Payment via paypal may be sent to paypal@dandpelectronics.com. Once item is purchased you may contact us for address or for local pickup. 

NON-PAYING BIDDERS:

Do NOT bid if you do not intend to pay. Non-paying bidders will be filed against if payment is not made within 7 days of auction ending.

QUESTIONS:

We do our best to present accurate, detailed information about every item we sell. If you have any questions, please email us at ebay@dandpelectronics.com Please allow up to 48 hours for emails to be answered, though they will usually be answered within a few hours. 

WARRANTY:

None of our items have warranties, but working items are guaranteed to function upon arrival as it is stated in the auction description.  Those guaranteed working on arrival are sold as such, with no further warranty unless otherwise stated.  Those items sold as broken are sold with no warranty intended, offered or implied, meaning sale is final with no returns or refunds. Warranties may be avaliable for purchase for items sold as working, through the square trade link below.

RETURNS:

Returns are only accepted if the item is received in a condition other than stated in the auction.  Your payment will be refunded once the item has been returned to D&P Electronics.  In situations where the item appears to work as stated in the auction the buyer will have the option of taking the item back, or getting a refund minus a 15% restocking fee.

You may also reach us at 508-638-5659 Mon-Fri 8- 5.