7 days after the buyer receives it | If you receive a damaged package from S and C Collectibles, inspect the package for sings of damage such as crushed, torn, open, unseamed tape, etc. If you do find outward damage, sign the receipt with the words "exception damage". Contact us at 1-808-673-8513 and give the invoice number of the shipment involved. Explain the damage, this information will prepare us for a claim report from the carrier. This is so that we can replace your order. |