RETURNS

Toner Doctor offers a "No-Questions-Asked" Policy.  If your item arrives defective, due to shipping damage or otherwise, just return it within 14 days for full refund or replacement - your choice!  If item has been obviously damaged by carrier we will handle all claims. Non-Defective Product: - We grant credit for returns only if the product and the packaging are in resellable condition. - If the return is a result of our error, we will issue an ARS (Authorized Return Service ) tag. - Returns are subject to a minimum 15% restocking fee. Product Damaged in Transit: If you receive a product that has obviously been damaged in transit, please refuse the delivery. If you notice the damage after the carrier has left the premises, please contact TonerDoctor - All cartridges must be returned in its original packaging..

CONTACT US

Toner Doctor P.O. Box 585 Aberdeen, MS  39730 Phone: 662-369-2084 Toll free: 877-369-2084 Fax: 662-369-2087 E-mail: info@tonerdoctor.com Business hours: Monday - Friday 9:00 AM - 5:00 PM (Central Time)