14 Days of receipt

Returns & cancellation of orders 

Please note: Very Important: No product may be returned for any reason without the prior approval of TopTractor ltd. 

Return of Purchases under the Consumer Protection (Distance Selling) Regulations 2000 - Applicable to UK Customers only & on Fixed Price Sales (not applicable to Auction Sales)
Under the Consumer Protection (Distance Selling) Regulations 2000, UK customers have the right to cancel an order placed with us within 14 (fourteen) working days of receipt of the goods,  To cancel an order under the Regulations please read the following Terms & Conditions first, These are:-

• Cancellation must be in writing, by post, fax, or E-mail, quoting your name, address and contact telephone number and the eBay item number. A telephone call is not sufficient!
• You must return the goods to us AT YOUR EXPENSE (including all packaging, product boxes, etc.) unopened and in exactly the same condition in which the goods were supplied to you.
• Please note that proof of posting is NOT proof of receipt. You are liable for the goods until they are delivered to us, and we will not reimburse you until the goods are returned to us in good (fit for resale) condition. We strongly advise you to use Royal Mail Special Delivery or other insured and tracked delivery service for this purpose in order to be sure that any goods returned are delivered
• Original dispatch/postage costs are not refundable.

Items Received faulty or damaged in transit:

Please notify us within 24 hours of receipt via the eBay messaging system, and we will reply within 48 Hours