14 days after the buyer receives it | 1. If there is problem with the item you received, you must first contact us for tech support, or obtain a RMA (Return Merchandise Authorization) to return for exchange. 2. We will send the replacement when item proved to be defective. 3. Buyer is responsible for any and all return expenses. Shipping and handling fee is non-refundable. 4. There will be a 15% restocking charge on return for refund. 5. Please feel free to contact us at sales1@amacomputer.com, or call us at 862-251-4807, for any question. 6. Business hours: Monday – Friday, 9:00am – 5:00pm EST Business Address: AmeriMax Advancem LLC. 11 Middlebury Blvd. #8 Randolph, NJ 07869 |