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Basic Agreement: If you are the "Winning Bidder" /
"Buyer" this is a binding contract between you and us ("ecWorld Auctions").
Simply put - you have agreed to purchase this product - you pay and we ship!
Shipping & Handling / Insurance: Winning Bidder / Buyer shall pay the amount
stated above for Shipping & Handling ("S&H") and Insurance (if applicable)
within the lower 48 continental United States. We reserve the right to ship
items via any carrier we deem appropriate (such as: USPS, FedEx, or UPS).
Alaska, Hawaii, Puerto Rico, Canada, Australia, United Kingdom (UK), and
other International Winning Bidders / Buyers shall pay additional S&H
charges. Please e-mail us for additional information regarding these
additional S&H charges PRIOR to bidding or buying! If you don't purchase
Insurance (when available), we cannot be responsible for any damage or loss
during shipping. International Winning Bidders / Buyers please be aware that
you may be required (depending on your country's import laws) to pay
additional Customs, Duty, and/or Broker Fees - we are not responsible to
quote, or pay, for any such fees - we will, however, assist you in producing
any reasonable documentation requested for this purpose. Please note: You
can save on S&H / Insurance costs by arranging to pick-up your items at our
North Hollywood, CA warehouse (please see instructions below).
CA Sales Tax: If item is being shipped to an address located within
the State of California, we will automatically add 8.25% to the price of the
item to pay for California State Sales Tax.
Payment Methods: Please pay within three (3) days of sale. PayPal is
the fastest and preferred method of payment. We accept all major Credit Cards
via PayPal. Our PayPal account is ecworldauctions@adelphia.net . We accept
international payments via PayPal (confirmed addresses only). We also accept
Cashier's, Business, & Personal Checks, and U.S. Postal & Bank Money Orders
(NOTE: These types of payments must clear our bank before any items are shipped
- usually 5 to 10 business days). Please do not send cash. Multiple Items
Purchased / Combined Shipping: Upon receiving your request, we will do our best,
where possible, to combine the shipping of multiple items in an effort to save
you money on shipping costs. Please feel free to shop for multiple items, when
you're finished, just send us a quick note via e-mail identifying the eBay items
you wish to combine - we'll then proceed to merge and combine all items into a
single invoice, and if possible, reduce the combined total shipping costs to
save you money!
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Shipping Time: We do our very best to ship within three (3) business days
of receipt of PayPal Payment Confirmation e-mail, or note (U.S. Postal or Bank
Money Order / Cashier's, Business, or Personal Check / PayPal eCheck) clearing
our bank. Please note that some items may take longer to ship due to inventory
availability, or a "Holiday Rush" - so please be patient. Once shipped, the item
will be in transit from our warehouse in North Hollywood, CA 91605 to your
shipping location. Please see the
estimated transit time (in business days) map.
100% Satisfaction Guarantee: We offer GREAT QUALITY PRODUCTS and GREAT
SERVICE at GREAT PRICES! We stand behind our products, quality pictures, and
accurate descriptions - as such, we offer a 100% SATISFACTION GUARANTEE! We're a
small, but very honest, family-owned business - and a trustworthy eBay
PowerSeller & SquareTrade Member since 2000. Please read our POSITIVE
FEEDBACK...and buy with total confidence!
Product Availability: All sales are subject to availability. In the
rare event that we cannot provide you with the item that you have won or
purchased, we will promptly refund your payment in full.
Returns, Exchanges & Refunds: Returns, exchanges or refunds MUST be
initiated within three (3) days of receiving your item, and MUST be pre-approved
by us in writing. Approved items must be returned, and arrive, at our location
in a new & unused condition, and in their original box. Winning Bidder / Buyer
shall be responsible for ALL S&H (to and from) and Insurance costs - these costs
are NOT refundable. Items which are returned to us without our written approval,
will not be accepted, and returned to sender at sender's expense. Please note
that there are no returns, exchanges or refunds on any wholesale, blowout, or
closeout auctions / sales - these sales are final.
Feedback Policy: Upon receiving Winning Bidder's / Buyer's feedback, we
will reciprocate, and post similar and appropriate feedback (positive, neutral,
or negative). If you have a problem or concern, please contact us PRIOR to
posting any Neutral or Negative Feedback. Please do not bid if you do not intend
on paying! Non-paying Winning Bidders / Buyers shall be reported to eBay and
subject to receiving Negative Feedback.
Office & Warehouse Hours: Our office hours are: Monday to Friday -
9:00 am to 5:00 pm (Pacific Coast /California Time). Winning Bidders / Buyers
can save on Shipping & Handling / Insurance costs by arranging to pick-up at our
warehouse. Please call us FIRST at 1-818-767-7100 to coordinate a pick-up.
Please note that this is a warehouse for pick-ups only - it is not structured as
a store where you can view, examine, or shop for products.
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