30 days after the buyer receives it | eCop! will accept an exchange of merchandise, however, shipping to and from eCop! is the responsibility of the buyer. If an item is found defective upon arrival and the item is covered under a manufacturer warranty or gaurentee, the buyer will be assisted by eCop! in resolving the issue with the manufacturer. If eCop! mistakenly shipped a wrong item, then we will pay for all shipping costs (contact us first!) |