Tech Support | RMA Service| About Us | Contact Us | Home   Universal LCD/DLP Projector Ceiling Mount Bracket (Model: TVY-321PM) Product Description Universal LCD/DLP Ceiling Mounting for Most Makes of Projectors Supports up to 33 lbs/ 15 Kg Tilts and Rolls +/- 20 Degrees 360 Degrees of Swivel Perfect for Office, Conference Room, and Home High Quality Toughened Steel, Scratch Resistant Surface All Mounting Hardware Needed is Included Easy to Install Package Includes   One Projector Ceiling Mount Bracket Color: Silver Mounting Hardware Kits Installation Instructions (English) 5 Year Warranty! Instructions Click to Enlarge (Installation Guide)   Payment Method We accept payment by PayPal and Major Credit Cards through PayPal. U.S. Shipping and Handling We will ship your item within 24 business hours after the payment is received. Please verify your shipping address during checkout. We are not responsible for any wrong or undeliverable address. International Shipping and Handling Currently, we only deliver to Canada. We apologize for the inconvenience for our customers from other countries. Please verify your shipping address during checkout. We are not responsible for any wrong or undeliverable addresses. Buyers are responsible for additional COD charges, VAT, brokerage fee, Custom fees, and Duty of importation (if any). We only handle the shipping. Return and Refund Policy We guarantee 100% satisfaction. If you are not pleased with your purchase, we'll  exchange or refund the PRODUCT.  Refunds will be granted for the purchase price (less S&H fees) within 14 days of your purchase.  We will exchange your product within 30 days of purchase. This item is also covered under the manufacture's warranty. Please see for warranty policy under the package contents above. For any exchange or refund, we will need the original receipt or a record of purchase transaction, and the product must be in its original condition, including the packing box, UPC bar code, and all accessories. Please contact ugetdirect-support@eptco.com for RMA#. Once the RMA# is issued, please include it with your package and send your return item to: UGETDIRECT, 1604 S. Neil St., Champaign, IL 61820, USA. Please allow up to 10 business days for return to be processed. Shipping and handling charges are not refundable. Contact Information You may contact us at ugetdirect-support@eptco.com

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