Shipping:
1.We provide worldwide shipping except Italy, Brazil & Turkey (as the reason of the limitation of postal system).
2.we can ship the item by Hong Kong Registered Airmail .
3.For France,we only ship the item by EMS. if you need item be sent to France and wouldn’t pay $15 extra for EMS,please don’t bid our item.
4.For the other country or never-never land, if you need EMS,Please send e-mail to me.
(EMS is a very quick and safe way, you will receive your items within 6-8 working day after you payment,we can give you the tracking number to check the mail status.)
5.Delivery time:
★By Registered Airmail:Generally,about 7-14 days to worldwide;
|
7-14 working days |
United Kingdom .Australia. |
|
8-20 working days |
Other countries: US, Euro, Thailand, etc. |
|
10-30 working days |
Chile, Greece, Spain and Brazil |
|
20-40 working days |
India, Germany (due to strict custom policy) |
★By EMS:Generally,about 5-10working days to UK ,USA,Canda,AU,Italy,France,Spain etc
★The other country or never-never land will be late 1 or 2 weeks.
6.All item will be sent within 48 hours as soon as your Payment cleared, Some times the date will be delay due to a shortage.
7.Please tell us your personal requirement by note in paypal when you pay to us,, such as colors, packages, value of declaration etc
8.We will post the item to the address of your Paypal registered . Please ensure your address is correct.
9.If the item returns to us for the reason of your side ( wrong address or Customs or Post Office), we are glad to resend your item. But you should pay us the shipping and handling fees again
10.We reserve the rights not to ship to the unconfirmed address at any cases which is stated by Paypal. Payment will be refunded (Paypal payment) for unacceptable orders & those orders will also be cancelled from ebay.
11.We will NOT be responsible for any delay during delivery including but not limit to customs postage checking, strike etc.
12.We normally mark your item as GIFT, valu(one item) less than US$40 on Customs Declaration.
13.We are not responsible for any import tax or duty.
Warranty and Return Policy:
1.Normally we provide one year warranty for Chinese mobile phones. If the phone have any quality problem in one year ,we will repair it for free.
2.If the phone is quality broken during 7 days from receiving phone, We will refund you after you send back the phone to us..
3.If the phone is quality broken during 20 days from receiving phone,we will arrange a replacement to you.
4.Buyer required paying for his own postage fees to return the item to us.
5.Please contact us first by email before returning your item, because some solutions may not require returning your item.
6.Returned item must be in new condition with all the accessories.
7.All warranties do not cover the damage due to misuse or compatibility.
8.Please email us first before leaving negative feedback. Give us a chance to serve u. Thank U...
9.We do our best to serve each and every customer the best we can.
Contact Us:
1.If you have any questions or comments about our products or policies, please contact us by emails with your purchased item number.
2.You also can contact us by leaving us an eBay message,we will be responded within 24hours.
3.Customer satisfactory is most important to us. If you have a problem or question regarding your transaction please contact us before leaving any type of feedback. Negative feedback does not solve anything. We are always willing to work things out, thank you!