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SO WHAT DO YOU NEED TO KNOW
*****1ST
& MOST IMPORTANT, IS GOOD
COMMUNICATION*****
Our only contact e-mail is
onlinevintage@hotmail.com
* We
answer all e-mails every day but
because of different time zone,
please be patient. If you did not
receive a replay right away. Please
note that for all questions or any
matter received from Friday evening
to Saturday evening we will replay
on Saturday night..
*If you
have a question or a problem and you
would like to call us our phone
number is 1.416.835.1991 you can
leave a message and we will get back
to you as soon as possible.
SHIPPING:
* FOR OUR MUTUAL PROTECTION,
shipments will only be made to your
confirmed PayPal address, before
paying make sure your address is
confirmed.
*
Save on shipping, on multiple
items we will offer a combine
shipment with a reduce combine
shipping rate.
We are proud to use CanadaPost for
shipping.
To U.S.A &
CANADA we offer expedited shipping
that takes around 14 business day
(in most cases it comes even earlier
but delays can
accrue due to customs
clearance).
International shipping is by surface
and takes around 6 to 8 weeks to
arrive (delays may accrue).
Our
shipping days are Tuesday and Friday
mornings, only payments received the
night before will be shipped. We
take up to 3 business days to
process the payment and we will ship
it promptly.
To all
our International customers please
note that time frame is not
guaranteed as in most cases there is
no tracking number. We can happily
say that we have not had any
problems with lost parcels but
delays can accrue and this is part
of the game.
FEEDBACKS:
We
deeply care about all our customers
and we are dedicated to provide
excellent customer service. Please
contact us if you are not satisfied.
We will find a way to make it
worthwhile for you. Please contact
us before you leave any feedback
that might hurt our business. It's
simply not fair and unprofessional
to give a negative without
contacting us.
We
automatically give positive feedback
when we receive positive feedback.
PAYMENTS:
Payment must be made within 7 days
from end of auction.
Our only PayPal address is:
vintage4u@live.com
*We
accept PayPal payments only. Please
make sure your payment will be
received 7 days after the auction is
ended.
We accept
any major credit cards through
PayPal.
*If
you have any further question you
can contact us at onlinevintage@hotmail.com |
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PLEASE
NOTE THAT ALL ITEMS ARE VINTAGE (OLD, USED, PREVIOUSLY OWNED).
WE DO OUR BEST TO ACCURATELY DESCRIBE THE CONDITION. PLEASE ASK
ALL THE QUESTIONS PRIOR TO PLACING A BID. SOME ITEMS MIGHT NEED DRY
CLEANING PRIOR TO WEAR. IF YOU FIND THAT WE MISSED SOME
INFORMATION REGARDING THE CONDITION OF AN ITEM PLEASE CONTACT US SO WE
CAN RESOLVE THE ISSUE TO BOTH SIDES SATISFACTION.
