SHIPPING WITHIN THE CONTINENTAL USA: via UPS ground (we do not use the US Postal Service for domestic shipments). Use the shipping calculator at the bottom of the page to determine the cost for your location. Please note that we will need a street address (no PO Boxes). For Alaska and Hawaii, please don't use the shipping calculator; write for a quote before bidding.
SHIPPING OUTSIDE THE USA: via the US Postal Service - International Priority Mail with insurance. Use the shipping calculator at the bottom of the page to determine the cost for your location. If the calculator does not give you a price for your location, please write for a quote and we will find the best option. Please note that we do not ship via letter post mail or surface mail / economy under any circumstances.
IF YOU ARE WRITING US WITH A SHIPPING QUESTION : Please do not send your question more than once. We get a lot of messages and sometimes it takes us a few days to respond. Sending multiple messages only causes further delays. We will get back to you as soon as we can. Thanks for your patience.
We are happy to combine items for cheaper shipping if you are the winning bidder of multiple auctions ending on the same day. Please do not ask us to hold your items to be combined with future winnings.
The winning bidder is always welcome to pick up the item in person and save all shipping and packaging costs. We are located in Omaha, Nebraska. As long as the item is paid for in full within two weeks of the end of auction, we will be happy to store any item for up to three months, free of charge. So if you are considering driving to pick up your item in order to save the shipping costs, you can take up to three months to do so, as long as you pay within two weeks of the end of auction.
Please do not ask us to make exceptions to our shipping policies.
CUSTOMS: We do not declare items as gifts. Please do not ask us to do so. The buyer is responsible for all customs fees, duties, import taxes, etc.
WHEN THE AUCTION ENDS:
We will contact you with your total within 48 hours of the end of auction. If you're paying via paypal, feel free to pay via the "instant payment" option, rather than waiting to hear from us.
If an item ends without receiving a bid or reaching reserve, please email us at acidstamp@cox.net to inquire about its availability.
PAYMENT OPTIONS:
We prefer Money Orders and Cashier's Checks. We do NOT accept personal checks except for purchases of $200 or more, and in these cases, there is a hold period to allow for the check to clear our bank (usually ten business days; up to fifteen business days in some unusual cases).
We also accept Paypal.
If the item sells for $50 or more and you pay with a Money Order or Cashier's Check, you may deduct $1 from your total. You may deduct $5 if your item sells for $500 or more and you pay this way. You may deduct $10 from your total if your item sells for more than $900 and you pay this way.
RETURN POLICY:
We offer 100% satisfaction guarantee on all items sold during auction or after auction. Simply email us within three days of receiving the item to let us know you are returning it for a refund. Securely repackage the item and ship it back to us with insurance. We will provide you with shipping instructions via email. We must receive the item within two weeks of hearing from you. We must receive the same item we shipped originally in its original condition. We refund the winning bid amount only, not the packing/shipping/insurance fees.
This return policy is VOID if more than 3 days expires after you receive the item or more than 2 weeks passes before we receive the return. It is void if you ship the item anywhere else before returning it to us or if you offer the item for sale yourself after receiving it. It is also void if we receive an altered or substituted item.
WHAT TO DO IF AN ITEM ARRIVES DAMAGED:
Inform us immediately by email if your item arrives damaged. The shipper may want to inspect the original packaging so please do not throw away any packing materials. Save bubble-wrap, cardboard wrap, peanuts and all original boxing. DO NOT send back to us for a refund, we must file a claim with the shipping company whenever an item is damaged in shipping. We will contact the shipper on our end and initiate the claim once we have made contact with you.
IF YOU HAVE A QUESTION ABOUT THIS ITEM : Feel free to contact us via the "ask seller a question" link above. Before writing, please make sure your question is not answered in the description above, and please do not send your question more than once. We get a lot of messages and sometimes it takes us a few days to respond. Sending multiple messages only causes further delays. We will get back to you as soon as we can. Thanks for your patience.
PRIVATE FEEDBACK: If you are the winning bidder on this item and your feedback profile is private, we may ask you to temporarily make your profile public before completing the transaction. In such cases we would only require that you do so long enough for us to examine your profile. If your feedback profile is private and you aren't willing to do this, please don't bid on this item.
WE ALSO SELL ON CONSIGNMENT. If you live in or around Omaha and you have high quality merchandise that you'd like to sell on eBay, contact us at acidstamp@cox.net for more information. Our rates vary according to the quality and quantity of your items.
email us at acidstamp@cox.net
Click below for our page of Frequently Asked Questions:
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