To receive a return authorization number (RAN) please contact the business office at 330-466-8068 or send a letter to Volke Manufacturing, LLC, 6641 Roberts Lane, Wooster, Ohio 44691 stating the nature of the problem.
We will respond to your issue within 1 business day.
Items returned without a RAN will result in a delay.
Insure and return the item prepaid.
If the product shipped is defective or the wrong item, we will refund the shipping cost if the return is a result of our error. |