Payment is required within four business days of purchase

• If Payment is not received within 4 business days items will be relisted

For Payment we Accept Paypal and Phone Orders at 1-800-603-8580

• Paypal:
  • paypal is pretty standard. Be sure that your email address is up to date, if there is a problem that is the only method of contact unless you provide a phone #
  • Please Include your phone # in the comments section so that we can contact you if needed.
• Phone Orders We accept:
  • Visa
  • Master Card
  • American Express
    • American Express orders MUST be converted to Canadian Dollars, in accordance with American Express Policy, and there are sometimes additional fees for doing this

CANADIAN RESIDENTS

• Please make sure to include the applicable taxes for your area in your paypal payment's sellers charges section. Failure to include the tax will only delay you in receiving your product

CANADIAN BUYERS ARE RESPONSIBLE FOR TAX ON THE TOTAL AMOUNT: ITEM, SHIPPING FEES AND SHIPPING INSURANCE

• 5% (GST) - Alberta/British Columbia/Manitoba/Northwest Territories/Nunavut/PEI/Quebec/Saskatchewan/Yukon
• 13% (GST/PST) - Ontario
• 13% (HST) - New Brunswick/Nova Scotia/Newfoundland & Labrador

To calculate your applicable tax, take your complete subtotal (including shipping and insurance if applicable), and multiply it by whichever % applies to you. (i.e. If you live in Ontario, and your subtotal is $299.99, your tax owed would be $39.00, bringing your total Paypal payment to $338.99.)

Flat Rate of $35 within the continental United States and Canada EXCLUDING: Alaska, Hawaii, NWT, Yukon and Nunavut

Within the United States

• Items are shipped with FedEx ground service. Delivery is 5 to 7 business days (from Oakville ON, to furthest point).
• Alaska and Hawaii please contact first to get a shipping quote.
• We CANNOT deliver to P.O., APO or FPO Boxes, and require a FULL physical street address.
• Shipping Insurance
  • Shipping insurance is not mandatory, however it is STRONGLEY RECOMMENDED. For every $100 it costs $1.50 to insure the package.
• Upgraded shipping is available, please contact us prior to purchasing to get quote of cost.

Within Canada

• Items are shipped with FedEx ground service. Delivery is 4 to 6 business days (from Oakville ON, to furthest point)
• NWT, Yukon and Nunavut please contact first to get a shipping quote.
• We CANNOT deliver to P.O. Boxes, and require a FULL physical street address.
• Shipping Insurance
  • Shipping insurance is not mandatory, however it is STRONGLEY RECOMMENDED. For every $100 it costs $1.50 to insure the package.
• Upgraded shipping is available, please contact us prior to purchasing to get quote of cost.

International Shipping

• We Ship Internationally with FedEx Priority (1-3day). Please email us with your FULL SHIPPING ADDRESS before purchasing product to get a quote.
• Any duties, taxes, or tariffs your country may charge is the responsibility of the buyer to pay.
• SHIPPING INSURANCE IS MANDATORY ALL INTERNATIONAL SHIPMENTS. For every $100 it costs $1.50 to insure the package.
• To View An Estimate on International Shipping Charges Click Here
• Please include your phone # in the comments of your payment as we cannot ship international orders without a phone #

NOTE: Action Sports Outlets will not be held responsible for packages that are lost or damaged during shipping. FedEx is a very reliable courier and damage is very rare, but accidents do happen. It is in your best interest to insure your package!

Returns are accepted.

• If you purchase an item and it is the wrong size or you do not want it for some other reason, it will be your responsibility to send it back at your cost, and you will not be refunded your original shipping cost. If this is the case we must be notified within 24 hrs of you receiving the product that you will be returning it.
• If you are returning the item due to a mistake on our part, we will cover all costs of returning the product and getting the correct product back to you.
• If you are planning to return the product for any reason you must make contact through returns@actionsportsoutlets.com with your Name, Invoice # and the Reason for return. Once we receive this we will reply with an RA# and instructions for returning the product.
  

Contact us to via email at info@actionsportsoutlets.com or call 1-800-603-8580