WATERFORD CRYSTAL PITCHER

FREE UPS SHIPPING TO ANY ADDRESS WITHIN THE CONTINENTAL US!

SHIPPING
All Collectibles90210 merchandise is shipped via UPS and is insured. We offer free shipping to all customers in the United States. We do not ship internationally at this time.

As soon as any order is shipped, you can expect to receive a tracking number via the email address that you provided us with. The UPS website can offer you up to the minute information on the status of the shipment of our package. Please note that we cannot ship to P.O. Box addresses because a signature will be required for any orders that Collectibles90210 ships.

We do reserve the right to refuse any order.

RETURNS AND EXCHANGE
If for any reason you are not satisfied and need to return or exchange merchandise, you may return any non-Special Order items for a refund or for an exchange within 14 days of the date of receipt. The refund issued will be in the original form of payment and will be the full amount paid for the item minus the shipping and handling charges incurred by Collectibles90210 when initially shipping your order.

Exchanges of non-Special Order Items receive 100% credit towards any future purchase.

Special Order Items are items that are special ordered, altered, cut, or manufactured to your specifications. Special Order Items cannot be accepted for credit or exchange. Please keep this in mind when placing your order.

In the event that you receive damaged or incorrect merchandise, you must contact us within 3 days of receipt of the merchandise.

To return merchandise to Collectibles90210, follow this process:

• Obtain a Return Authorization Code. Contact us to obtain your Return Authorization Code. Write the Return Authorization Code on a copy of your Invoice provided with the original packaging.
• Repackage Your Return. Repack your item securely. Please return the merchandise in its original condition and packaging, including envelopes, bags and boxes. Please be sure to include any and all documentation that you received with the product, including the copy of the Invoice with written Return Authorization Code.
• Ship and Insure. You can ship via any carrier. Insure the package for its full price and request a return receipt for confirmation that your shipment has reached its destination.
• Name and Address. Please make sure that your name and address are clearly printed on the outside of the package and ship the package to the address we will provide upon obtaining the Return Authorization Code. Collectibles90210 will not be responsible for loss or damage of return shipments.

Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the item will be reviewed to be sure that it is in “New and Unused Condition”. Please note that items showing signs of wear or those that have been altered, resized, or damaged in any way cannot be accepted for return nor exchange.

Collectibles90210 cannot be held responsible for returned merchandise if these procedures are not followed.

If you have any questions concerning the return of merchandise, or credit for the return of merchandise, please feel free to contact us.