COOLMAX 3.5" External 320GB Hard Drive USB 2.0

with Western Digital 320GB /16MB Cache/7200RPM inside

Light and sleek aluminum case for efficient heat dissipation

Plug and Play. Data Transfer up to 480MB/s

*Brand New. WD3200AAKS*

Why does my computer report less hard drive space?

Please review the information here.

What Kind of warranty do I get?

For brand new external hard drive, the casing is usually one year from manufacturer. For the hard drive inside, it's 5 years from Seagate and 3 years from Western Digital.

What is IDE vs. SATA?

If you are going to use the hard drive, internally - IDE (or ATA or EIDE or PATA) & SATA (Serial ATA) are two different kinds of connection from your laptop or computer. You really need to find out what type of connection you have before purchasing from us. If you are not sure, please email us the model number and we will try our best to research online for you. But we cannot 100% gurantee that we are right.

If you are buying an external hard drive, it doesn't matter what kind of hard drive is inside. The reason is that external hard drive communicates through USB port (or eSATA port). If you are considering to use the hard drive inside internally in the future, you may want to find out that does your computer take IDE or SATA?

What is OEM?

We are mainly selling OEM drive, not in a retail box. No accessories are included. If you need them, please let us know. No software is included. Fon installation, you don't need any software to install them. For installation manual, you can find them online from the manufacturer's website.

What is eSATA?

External Serial Advanced Technology Attachment or eSATA. eSATA is an external interface for SATA technologies. It competes with FireWire 400 and universal serial bus (USB) 2.0 to provide fast data transfer speeds for external storage devices. You would need an eSATA port (for external use) or adapter (for internal use) to communicate with motherboard.

COMBINED SHIPPING

Save Big!!! With Combined Shipping.
Save 20% Off of the Total Shipping and Handling Fee for Multiple Items

Example*:

S/H for 1st item - $9.99
S/H for 2nd item - $7.99
S/H for 3rd item - $7.99
-------------------------
Total S/H for 3 items: $25.97
Minus 20% of Total S/H
Equal to $ 20.78 (you pay)
Save: $5.19

* The above calculation is just an example calculation. For your actual shipping cost, please refer the amount to the above or eBay listing down at the bottom.

International Shipping (Except North America)

Please consult for shipping and handling fees.
Shipping rate varies depending on countries and weight.

Yukon/Northwest Territories and Nunavut/Hawaii/Alaska/ PR

For Yukon/Northwest Territories and Nunavut/Hawaii/Alaska/ PR, the shipping and handling charge will be more due to the geographical locations. These locations actually need airfreight. We will send Paypal money request to collect the extra shipping fees required.

Pick-Up Service

PickUp services only available to customers who live close to Markham, Ontario Canada. There will be $5 pick up fee + 13% taxes. No pickup for 1 cent auctions (Listings bid that starts with 1cent)

We are NOT responsible for shipping loss and damage.
It is your responsibility to insure your items.

Insurance is $0.99 that covers loss and damage for every 100 dollars.
For price between 0.01 - 99.99USD, the insurance is $0.99 USD.
For price between 100 - 199.99USD, the insurance is $1.99 USD.
For price between 100 - 299.99USD, the insurance is $2.99 USD.
etc...

Your payment is expected within 7 days of Auction Close. If payment is not received within 7 days, we will process a non-paying bidder complaint with the auction venue.

** Please kindly note that we are accepting PAYPAL ONLY **

Tax

Canada Ontario Buyers: add 13% (PST & GST) & Canada Quebec Buyers: add 12.875% (PST & GST)
Other Canada Provinces: add 5% GST

Costom Duty Tax

Please kindly noet that we will not be responsible for any US custom duty tax or other International custom duty tax

 

How do you determine shipping rate?

Shipping rate is based on the weight or dimension of the package, whichever is heavier. The minmium weight is 1 pound so for things under 1 pound like laptop hard drive, the shipping rate is calculated as 1 pound. Sometimes, for smaller item like USB Flash memory keys, we ship out by Canada Post small envelope to save the shipping cost for you. Handling charge + the packaging material will be also be added to the final price.

Which type of shipping service do you use?

Shipping to US, we normally ship by Fed Ex standard ground shipping with the exceptions of P.O. Box, APO/PPO, and RR addresses.
These types of addresses will be shipped via Canada Post.

Shipping within Canada, we normally ship by Purolator / CANPAR / Canada Post with the exceptions of P.O. Box, Apartment #, APO/PPO, and RR addresses.
These types of addresses will be shipped via Canada Post.

How long does it take to get to my place?

Package is usually shipped within 2 business days after the payment is received in full. The arrival date will vary depending on where you live. Fex Ex pickup truck comes to our warehouse every Wednesday and Friday. Therefore, we give out tracking numbers on every Wednesday & Friday.

Since our office hours are Monday to Friday 9am - 6pm EST, purchases over the weekend will be processed on Monday.

Some items crossing the border may be delayed in arrival due to customs. It should take about 6 - 12 days but some take as long as 20 - 25 so please be patient. Your parcels will arrive and we have no control over things like heightened security alerts and customs.

What's your return policy like?

Item must be returned within 7 days. Please contact us before sending the item back so that you can get a valid RMA# or SRA#.

RMA# will be assigned only for exchanging items whereas SRA# will be assigned if you want refund. Return product should be in original good condition and packaging with attached a valid RMA# or SRA# on the box.

Refund item cost only, not including the shipping and handling fee. Money back guarantee.
No walk-in return/replacement service will be accepted.

What's your feedback policy like?

We post feedback for all buyers who have posted feedback for us. If you are satisfied with your transaction with us, please leave your comment on our file and we will be sure to reciprocate the same kindness to you.

What's your inquiry policy like?

Please be advised we will answer your questions usually within 24 hours, and only during our business hours which are from 9-6 EST, Monday to Friday. We will answer your inquires as quickly as possible. Thank you for your patience. Further, responses may go into your junk/spam folder, so please check your junk/spam for our emails.

Sales order fulfillment: eb-world@overstock-king.com
Shipment status online tracking: http://www.overstock-king.com/t-ebay.aspx
Technical support: support@overstock-king.com
                           1.800.255.8048 (From Canada)
                           1.800.883.0206 (From USA)
Business hours: Monday to Friday 9am-6pm EST
For fast response, please include ebay item# on email subject.