• BRAND NEW COPY
  
• No Opened or Played Before
  
• Still in Sealed Conditions
  
• Has Been Stored In a COOL & DRY SHELF In an NON-SMOKER HOME.

DO NOT bid if pay by postal money order - purchase at any post office in the world

• Paypal (*Preferred Payment Method)
  
• VISA, MASTERCARD, AMERICAN EXPRESS & DISCOVER
  

I placed an order. Can I cancel it?
If your order has not yet processed for shipment, you can cancel it. HOWEVER, orders are generally processed by our system for shipment within an hour of when the order is placed. Once our system processes that order (i.e. forwards it to our fulfillment center for shipment), it is too late to cancel the order ? even if the order has not yet actually shipped. This is because we ship from many centers and we can not stop an order once it has been routed to one of these centers for fulfillment.

Can I change my shipping method after ordering?
Unfortunately no. Once the transaction has been done, the shipping method cannot be changed.

Can I combine freight?
Unfortunately no, the freight is a piece-by-piece cost.

Does Korean CD Shop ship internationally?
Yes, we will always ship worldwide.

Will I have to pay customs on an international shipment?
You may. They do not include time in local Customs, if any. Though we do our best to avoid fees for our customers, a shipment may be charged Customs fees upon its arrival in your country. We assume no responsibility for this so please check with your local customs office to see if your order will be charged.

Is it safe an international shipment?
We guarantee the safe delivery of all shipments for which the shipping address has been correctly and completely entered. PLEASE BE CERTAIN TO ENTER THE SHIPPING ADDRESS CAREFULLY AND CORRECTLY. An incorrectly entered address may result in extra charges for address correction by the courier, and/or misdelivery of the shipment. We cannot be responsible for the safe delivery of shipments for which an incorrect or incomplete shipping address is provided.

Can I order items(CD&DVD) without your store?
Yes, you will order. Please contact me by e-mail. If the item is available, we will enroll the item by our store in 24 hours.

• Original item must be returned in the original packages
  
• Buyer returns item for verify by yourself
  
• Shipping and Registered costs are non-refundable.
  
• A new same or similar item will be replaced after verified.
• Misshipped items(ONLY Registered Air mail Pacel) can be returned for replacement
  

Q: Can I return my product?

A: You can return your product. Please email cyanpoem@naver.com to receive a RETURN AUTHORIZATION (which must be included with your return for your return to be correctly processed). Products can ONLY be returned in UNOPENED & UNUSED condition. All returns must be made within 30 days of delivery. Shipping charges can not be refunded. Restocking fee(s) may apply. Damaged, defective and misshipped items(only Registered parcel) can be returned for replacement, only.

Q. Can I refund DVD that REGION CODE PROBLEM is NOT AVAILABLE?

Most of Korean DVD discs are REGION CODE (RC) 3, and Korean company almost never release several RC editions. So if you know some Korean DVD has RC 3 only, that's what Korean official is. If you found some RC FREE stuff, which you knew Korean edition is RC 3, that might be oversea edition or bootleg. And of course, Korean CD Shop can't refund for RC CODE problem. But if your disc is defected, we will exchange it politely.

Customer Care Contact Info.
26-1 MengKogsa
Joyang-Dong, Chuncheon-Si, South Korea
Zip code: 200-070
TEL: +82-10-9243-9596
FAX: +82-33-242-0624 Office hours:
Mon-Fri 11AM-9PM GMT+9:00
Sat. 11AM-9PM GMT+9:00
cyanpoem@naver.com 24HR. Customer Support Line