| CONTACT US |
If you have any questions, please email us at |
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FenceSmart@hotmail.com |
| PAYMENTS |
Accepted method of payment is Paypal. Paypal accepts payments in any currency |
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and accepts payments by Credit Cards (Visa, Master Card, Amex, Discover, etc.), |
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Your Paypal payment will expedite the processing and shipping of your order. |
| DOMESTIC SHIPPING |
Domestic shipments are done by UPS (except to Alaska, Hawaii, PO Boxes, |
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APO/FPO/AE addresses, etc.—these will be shipped by USPS Priority service w. |
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delivery confirmation, and have a higher shipping rate, as listed in each auction). |
| INTERNATIONAL |
All shipments outside of continental U.S. will be shipped by Priority Air Mail |
| SHIPPING |
(unless requested and confirmed in advance by FenceSmart) insured service. All |
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duties and customs fees for international shipments are the responsibility of the buyer. |
| RETURNS |
If you are unsatisfied with your purchase, you may return the item for exchange or refund |
| AND |
(if the item is 100% BRAND NEW) within 7 calendar days after the order has been received. |
| EXCHANGES |
Include the original Packing List/Invoice with the return/exchange along with your explicit |
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instructions. Shipping and handling charges do not get refunded (unless FenceSmart is at |
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fault of sending a wrong/defective item). |
| PROBLEMS WITH |
If your item/carton arrived damaged, send us a notification email to |
| YOUR ORDER |
FenceSmart@hotmail.com |
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Keep the box until you get further instructions from us non how to proceed. If your order is |
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missing an item, or an incorrect item was shipped, you HAVE TO NOTIFY US WITHIN 3 |
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BUSINESS DAYS. If you do not receive your order within 10 working days (for U.S. |
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shipping addresses), notify us immediately. International orders take 10-14 days to arrive |
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(usually the shipment is held up by the local customs clearance)—if you do not receive |
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your order within 14 days after making a payment, send us an email! |
| COMBINED SHIPPING |
We no longer combine shipping for separate items/auctions. |
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| BUY WITH CONFIDENCE |
FenceSmart has been in business for more than 7 years, serving the fencing community in |
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the United States and the world. As a member of the United States Fencing Association, we |
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proudly support the sport of fencing! Unless otherwise noted, all items are 100% brand new |
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and fully tested before they are shipped out. FenceSmart is dedicated to the fencing sport |
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and in bringing you the best value in quality fencing equipment! |