14 days after the buyer receives it | If you have an issue, please contact us first before leaving feedback. Your satisfaction is our #1 goal!
If there is a problem with the product, you must contact us within 10 days of arrival.
We currently only have email support at this time and can be reached at ASK@ZKarlo.com
We do carry multiple items in stock for most of our products and will first attempt to replace the item before providing a refund.
All return shipping is at the sole responsibility of the buyer, we do not refund return shipping.
Negative feedback voids all returns so make sure you contact us directly at ASK@ZKarlo.com to resolve any issues. If you do not get an email reply within 3 business days please try messaging through eBay and noting that you cannot get an email response from us. |