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Many sellers are substituting inferior generic lamps (marketed as OEM compatible, 100% Compatible Replacement, or compatible replacement lamp) in place of a quality lamp made by a leading manufacturer. Be sure you purchase from a seller that states the brand name of the lamp you are purchasing instead of misleading you with poor quality substitutes and vague descriptions. Buy from River Valley Electronics, where you will not be misled!!!
This listing is for a BRAND NEW Sony XL-5200 replacement lamp (bulb only) made by Philips.
Simple instructions, glove for handling the lamp, and a 180 day warranty are included.
THIS LAMP IS USED IN THE FOLLOWING SONY HDTV MODELS:
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KDS50A2000 |
KDS50A2020 |
KDS55A2000 |
KDS55A2020 |
KDS60A2000 |
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KDS60A2020 |
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|  Click here for more information and to view our installation video.
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Pricing and payment forms accepted: PayPal is presently the only form of payment accepted through our eBay store. Immediate payment is required for all purchases. To receive the price listed on our eBay store, your purchase must be completed using eBay's checkout system. We do not offer a price guarantee and all prices are subject to change without prior notice.
Street address: UPS requires a physical street address in order for proper shipment. If a physical street address is not provided, your order will ship via USPS.
Same day domestic shipping: All U.S. sales completed by 3pm CST M-F utilizing UPS services will ship the same day, guaranteed! If ordered after 3pm CST, your order will ship the following business day. All U.S. sales utilizing USPS services will ship within 1 business day of purchase (same day shipping is not guaranteed). Shipments will not be delivered on weekends or holidays. As noted by eBay, "Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods." Please see our holiday shipping section below for further information.
Expedited domestic shipping: UPS 2nd Day Air and Next Day Air Saver delivery options are available during checkout. To view pricing for these options, you may scroll down the page to the Shipping and Handling section at the bottom of the auction page. All orders being shipped UPS 2nd Day Air will take 1-2 business days for delivery. Orders being shipped Next Day Air Saver will be delivered the next business day, by the close of business (UPS closes at 7pm in most areas). As noted by eBay, "Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods." Please see exceptions to this policy below:
**All orders being shipped 2nd Day Air on a Thursday or Friday, will not be received until the following Monday or Tuesday respectively. Orders being shipped Next Day Air Saver on a Friday will not be received until the following Monday. Shipments will not be delivered during weekends or holidays (UPS considers Saturday, Sunday, and holidays 'rest days' and is not open for deliveries). Please see our holiday shipping section below for further information.
International shipments (including Canada): International orders will ship within 1 business day of ordering (same day shipping is not guaranteed). All international shipments utilizing USPS Priority will take 6-10 business days to most areas, on average. All international shipments utilizing USPS Express will take 3-5 business days to most areas on average. As noted by eBay, "Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods." Please see our holiday shipping section below for exceptions to this policy.
**International Customs fees: All international shipments will be subject to customs fees upon importation. These fees are not covered by the shipping charge and will be your responsibility to pay before the item is released to you. Items will not be marked as a gift, nor will the value be reduced in an attempt to lessen these fees as this constitutes customs fraud and is illegal).
Holiday shipping: Shipping may be delayed during holiday shipping periods. We are closed during major holidays, such as: Memorial Day, 4th of July, Labor Day, the day before Thanksgiving, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas, the day after Christmas, New Years Eve, and New Years Day. During these periods, we will not be processing shipments. UPS and USPS will not normally be available for delivery/pickup during these periods and they do not consider these part of the transit time. If you are unsure whether a shipment will be processed or delivered during these peak periods, please contact us or the respective shipping company for further information. As noted by eBay, "Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods."
Tracking information: You will receive a shipping notification email with tracking information the evening of your shipment. Most carriers will not update this information on their website until later that evening.
Damaged shipments: In the unlikely event of a damaged shipment, you must contact us immediately to start the damage claims process. In order to start this claims process, you must have all of the original packaging materials for UPS inspection. We cannot replace damaged items that you ship back to us without following proper UPS procedures.
Seller reserves the right to use a different shipping carrier without prior notice.
Return Policy: All returns must obtain an RMA (Return Merchandise Authorization) form prior to shipping and include it with the returned merchandise or the package will be refused upon delivery. An RMA form can be obtained by clicking the ‘create support ticket’ button above. The buyer is responsible for all return shipping costs associated with returning the merchandise to us. All returns must be shipped using a carrier providing tracking information to verify arrival. If you believe that you received the wrong item, please contact us immediately using the ‘create support ticket’ button above and we will contact you as quickly as possible to correct the issue.
**DLP/LCD lamps may only be returned under warranty for testing and replacement. Please review the warranty section below for more information.
**All other items will carry a 14 day return policy for exchange or refund (if opened, a 25% restocking charge will apply).
Any other authorized return will be subject to a 25% restocking fee.
Warranty: All items will carry a 14 day DOA (Dead on Arrival) guarantee, 60 day warranty, 90 day warranty, or 180 day warranty (listed in each respective auction). All DOA guarantees will begin the day the item is delivered. All warranties will start on the day of purchase and will cover manufacturer defects only. Please take care in replacing the lamp as physical damage (including over-tightening and subsequent damage of this act such as the post breaking on the back of the lamp) is not covered by the warranty. In order to process a DOA claim or a warranty claim, you must obtain an RMA (Return Merchandise Authorization) form and include the form in the box with the claimed merchandise. An RMA form can be obtained by clicking the ‘create support ticket’ button above. The buyer will be responsible for all return shipping fees associated with returning the merchandise to us. All returns must be shipped using a carrier providing tracking information to verify arrival.
**DLP/LCD lamp warranties will cover up to one replacement lamp during the warranty period specified in the auction. In order to process a warranty claim, please click the ‘create support ticket’ button above to obtain an RMA form. Average handling time for claims is 1-2 business days (delays may occur during peak holiday seasons, please see holiday shipping schedule above for average periods of delay) after receiving the returned merchandise. All lamps will be tested upon arrival. All lamps found to be defective will be replaced immediately with a new or like new replacement at our discretion within the stated warranty period. Replacements will not be issued prior to the receipt and testing of the claimed lamp. You may purchase a spare lamp to have on hand, but we will not cross ship for warranty claims.
**DOA guarantees for TV modules does not cover damage caused by other boards/parts in the TV or improper installation. Many boards should be replaced in pairs to avoid damage caused by other faulty parts in the TV. If you believe the board you received is DOA, please click the ‘create support ticket’ button above to obtain and RMA form and open a claim.
Feedback Policy: Due to our volume, we use an automated software program that will leave the buyer feedback once we have received feedback. Please contact us before leaving neutral or negative feedback to give us a chance to correct any issues. DSR (Detailed Seller Ratings) are a very important aspect of the feedback system. If you do not feel that you can give us 5 stars for each category, please contact us to let us know what we can do to improve.
Legal Disclaimers: By bidding on an item from our store, you are agreeing to all of the terms and conditions listed herein. All content contained in this auction is intellectual property of River Valley Electronics. Any content from our auctions (including our company name or any variation of our name) being copied or used without the expressed consent of River Valley Electronics will result in having the wrongful person(s) reported to eBay and/or contacted by our attorneys with a cease and desist order. Failure to comply will result in appropriate action up to and including a lawsuit. The seller is not responsible for damage/modification or use in any way other than the intended purpose.
River Valley Electronics is proud to be among the fastest growing stores on eBay. We have been rewarded with eBay’s Titanium Power Seller Status, eBay’s most notable achievement. With over 50,000 online customers served and over 1,500 feedback received every month on eBay, we have become the destination for budget minded consumers seeking the highest quality product and the best possible customer service. We would like to thank all of our customers for making us the #1 stop for all of their electronics needs!
Hours of Operation: We are open Monday-Friday, 9am - 3pm CST. We are not open on weekends or holidays (please see the holiday shipping section above for more information).
To contact us, please click the live support image located in the description above (just below the picture of the item in the description). During our normal hours of operation (9am CST - 3pm CST M-F excluding weekends and holidays), you will be able to chat live with a support specialist (shown as ONLINE). If you click the live support before/after hours (shown as OFFLINE), you will be able to leave an offline message and we will get back to you as soon as we can. You may click the create support ticket button located in the terms of sale section above to open a support ticket. You may also click eBay's 'ask the seller a question' link at the top of the auction page. Please allow up to 1 business day for a response and limit your method of contact to one of the aforementioned options to reduce confusion.
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