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Local Pickup Information
There is a $5.00 pickup charge for each auction won that is picked up. We offer 2 pickup locations for the convenience of our customers. They are located in Cincinnati, OH and Osgood, IN. All of the items are located in the Cincinnati location, but can be transported to the Osgood location. Please allow 2 days notice for items that will be picked up in Osgood, as they will need to be transported from Cincinnati. Please let us know when you pay if you plan on picking up your item in Osgood.
Map to Osgood location
Osgood Tool and Home Goods 237 W. County Rd. 175N. Osgood, IN 47037
Note: This is a residential address. My house is the second last house on the right with the lake in front of it.
Pickup hours for the Osgood location are Saturday 9AM-11AM
Map to Cincinnati Location
Osgood Tool and Home Goods 2314 Iowa Ave. Cincinnati, OH 45206
Note: This is the actual street address, the parking lot for the warehouse is located at the end of Wilkinson St. as shown on the map-to link above. Use the first door to the warehouse up the wood stairs with the Ebay sign on it.
Pickup Hours for the Cincinnati Location are:
Wednesday 8AM-Noon
Friday 1PM-6PM
Shipping Information
Please use the shipping calculator at the bottom of every auction to understand the shipping charges before you bid. If you do not agree please do not bid on the item.
We usually ship in one - two business days (excluding holidays) after payment is received and cleared.
We ship to the USA and Canada ONLY! Please do not ask us to ship anywhere else in the world, because we WILL NOT. Canadian customers, please e-mail us and ask for a shipping quote before bidding.
We offer shipping insurance in all of our listings and strongly recommend purchasing insurance with your item. UPS automatically covers any shipment in value up to $100.00. If it is over $100.00 in value we cannot cover any damages that may happen during shipping.
BUY MORE & SAVE!! We offer a 25% discount on the total shipping charges for orders with multiple items If you pay on the same invoice and within 7 days. Please send us an email request for a combined invoice when you have finished shopping. We will send your invoice with the shipping charge adjusted. Oversize items do not qualify for the shipping discount.
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Payment Policies
We accept Paypal and money for items that are shipped, and Paypal and Cash for local pickups. Cash is Preferred for items being picked up.
Please include 6.5% sales tax for orders that will be picked up in or shipped to Ohio. This applies to all orders picked up in or shipped to Ohio regardless of where you live.
Please include 6% sales tax for all orders picked up in or shipped to Indiana. This applies to all orders picked up in or shipped to Indiana regardless of where you live.
Full payment must be received within 7 days from the end of the auction or the auction will be void and we reserve the right to re-list the item. We give unpaid item strikes to all non-paying bidders.
Please send s to:
Osgood Tool and Home Goods
2314 Iowa Ave.
Cincinnati, OH 45206 |
Contact info and Business Hours 9AM - 6PM Mon - Fri
Please use our email address for all communication.
Our E-mail address is osgoodtool@yahoo.com
Please do not send messages through the paypal system, as we will not receive them.
We do not offer telephone support.
We make every effort to respond to questions and concerns within 1 business day.
. Customer Satisfaction
We appreciate your business and would ask that you leave us positive feedback and 5 stars for all categories of the detailed seller ratings if you are satisfied with your transaction. If you experience problems, please e-mail us with your concerns before leaving negative or neutral feedback. We will happily work with you to resolve the problem if at all possible.
We are committed to making our customers happy. You may return an item within 3 days of receiving it if it is not as stated in the item description. This does not apply to items damaged during shipment that insurance was not purchased for. The buyer is responsible for all shipping costs for returned items. We do not offer a warranty on any of the items that we sell and the items may not be returned to the retail stores where they were originally from. |