All sales are final and are returnable only if misrepresented. We will pack your purchase to withstand just about anything that can happen. We spare no expense on packing materials. But, after it leaves our hands it is no longer under our control. In the off chance that it does not survive the trip or is lost we cannot refund or replace. Insurance is an inexpensive option available for these very rare occurrences. We leave it your choice whether or not to purchase it. | 
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