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We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to give an exchange or refund the product price less S&H within 30 days. Contact us first for return authorization before you ship back the package. Additionally, the product must be in its original condition: including box, packaging, and all other accessories. No refund will be made for damaged parts. If we send the wrong item, we will take care of everything for exchange. If buyer places the wrong order, we accept exchange or refund money on item with 15% restocking fee and shipping is nonrefundable.
Customer Service
Please feel free to contact us. Please be sure to reference the eBay AUCTION NUMBER that you are bidding on with ALL correspondence. Please understand that if you contact us outside our business hours, we will not be able to reply until we get back into the office the next business day.
Our business hours are: 10AM to 6PM Pacific Time. Monday to Friday (excluding Holidays) - We do not answer any emails over the weekends and holidays. All emails will be replied in the order it was received on the following business day.
** Attention Hotmail, AOL, Yahoo & MSN e-mail account holders ** These email systems are known to occasionally block incoming emails or filter to the SPAM folder from eBay or eBay sellers. If you never hear from us, please go request our phone number from ebay and call us directly.
If you have questions about items that we carry, or do not see what you are specifically looking for, click the store link above to search our ENTIRE inventory.
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