SAVE ON FREIGHT CHARGES $$$$$

Yes we offer combined shipping. If you win 2 or more ebay items, we will only charge 1 freight amount (the highest freight charge) of the winning ebay items. For example, you win 3 items and the freight charges are $11.99 + $ 9.00 + $ 13.85, we would only charge $13.85 for all 3 items if shipped together, same box. Email us to send a revised paypal invoice to take advanatge of this offer. WE WILL REFUND THE OVERPAID FREIGHT CHARGES AFTER YOU ARE FINISHED SHOPPING. 

WE ONLY SHIP INSIDE THE CONTINENTAL 48 STATES, NO PO BOXES, NO APO/AFO, SORRY, NO WILL CALLS OR LOCAL PICK UPS.  ALL CALIFORNIA SALES WILL HAVE SALES TAX ADDED.

An O.E.M. part is a new part that is manufactured by the original engine manufacturer. We only sell genuine Honda / Acura parts and we show the genuine Honda / Acura packaging unlike other sellers that claim they carry "oem like" or oem replacement parts. We only sell the real thing to our valued customers.

Our number one priority is to provide the best service possible; this is why we want to have the best return policy available. We want you to be totally happy with any purchases you make from our store. If for any reason you are not satisfied with your purchase you may return the item for a FULL REFUND of your winning bid amount + a REFUND OF THE FREIGHT you paid listed on the ebay item. Item(s) must be returned with all tags, labels, unused, in the original Honda packaging, un-modified, not plugged in, and in original condition. Upon receipt of the returned merchandise (and appropriate tags, receipts), we will issue a refund check  within 14 business days from receipt of the return. Please call or email us for more information or special customer service issues. If for any reason you would like to contact us please call us at 1-888-236-5839.

About DCH Auto Group 

Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from one dealership in 1977 to 38 in 2006. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."

INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.

CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.

EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.

INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.

TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.

When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"

Thanks for visiting DCH HONDA of Temecula

Shau-wai Lam
President and CEO

• JD Power Dealer of Excellence for Sales Satisfaction - Highest honor in customer satisfaction, 2005-2006-2007.
• Excell Validation - Improvement process designed to recognize dealerships that have acknowledged the importance of customer satisfaction and loyalty. 2004-2006.
• Sell for the Gold Award - Sales Manager challenge award, 2004.
• President’s Award - Overall performance and customer satisfaction, 2000, 2002.
• Key to Excellence - Accounting Award, 2001-2003.
• Key to Achievement - Accounting Award, 2001-2003.
• Honda Council of Excellence Award - Financial Services Award, 2001-2003, 2005.

We accept the following forms of payment.
 

Our email address is ebaynrthondaparts@dchautogroup.com
 

Phone Payments

Call 1-888-236-5839 during our office hours 8-4 PST MON-FRI

Mail: 

DCH HONDA OF TEMECULA / EBAY DEPT.

26755 YNEZ ROAD

TEMECULA, CA 92591

Payment Methods

• Visa
• Mastercard
• Discover
• American Express
• Paypal.

SHIPPING: We will only ship via FedEx ground and we will send an email with a tracking number. FedEx will only deliver to a STREET address. NO P.O. boxes or APO addresses. We usually ship within 1-3 business days after receiving payment. We only ship to the continental 48 US states. You will receive an email shipping notification from us with your tracking information within 48 hours of shipping. The flat shipping rate is posted on each auction. All shipment tracking numbers are emailed to the address that PAYPAL has on file for you, if different, please notify us.

Sorry, we DO NOT ship to HI, AK, PR and we also do not ship to any  international destinations.