• What are the shipping method? All domestic shipments are made via UPS Ground or United States Postal Service either by regular airmail (3-5 days) or Priority Mail (2-3 days) depending on the type or size of products purchased. Majority of our orders will be ship within 2 business days (mostly within 24hrs) (All mail transit time stated above is best estimated but not guaranteed.)
• How much is shipping and handling (S&H)? For combine shipping charge - Channel Advisor Checkout (see below) will apply a 10% discount to the total shipping cost.
• International shipment: transit time does fluctuate (Mostly 3-5 Days).
• *UK/Germany shipping fee above is only for United Kingdom, Germany, Ireland, Netherlands, Belgium, Italy, & Scotland, please email us for shipping quote for all other countries before bidding.
• Canada Customer Please Note: 1. All packages to Canada will be shipped from our warehouse using UPS Worldwide Standard Service. By using this service, buyer will get to save more on shipping fee and also there will be no more hidden fee because we now offer a Flat Rate Brokerage Fee of $10 for any item that is purchased under $350USD. Please note that Canada/International customers will still be responsible for duty taxes, this fee is charged by the Canadian government. For more information, please refer to UPS. 2. We are unable to ship any item(s) to Canada P.O. Box. Please note that if buyer has to put the shipping address as a P.O. Box address, and the item(s) has return back to our warehouse, in order to reship this item, we reserve the rights to ask the buyer to pay the shipping fee again.
  For shipments to California addresses, we are required to collect 9.75% Sales Tax.
• Combine shipping? We will only do combine shipping with Channel Advisor Checkout.

All payments (Paypal) need to go through the "Channel Advisor Checkout" to prevent delay in your shipment.

• After you won the auction, an email with Channel Advisor Checkout procedure will be sent to your  registered email address.
• You may also scroll down on this page and click on the "Channel Advisor Checkout" button to complete the checkout.
• All payment are expected within 7 days after the last winning auction is closed. We reserve the rights to file Non-Paying Bidder Alert if the payment is not received 7 days after the auction ended,
• Please be sure to ask all questions prior to bidding. When you bid, you are obligating yourself to the auction in the event that you win. We will charge a cancellation fee of 10% of the item price (covering the 's insertion fee & final value fee) if for any reason you changed your mind.
• Bidding on multiple auctions? Simply wait until all of the auctions are ended. Complete the checkout from the most recent email that you received from us.  

• *** We stand behind the products we sell. If for any reason you are not satisfied with your purchase, we'll be happy to process an exchange or refund the product less S&H within 30 Days of your purchase. All return items will require a RMA number, which is given by our Customer Service Department only. Please allow 10-14 days for returns and exchange to be process.
• Please inspect all your order(s) upon receipt.
• All return items MUST be in brand new condition which means the item is never installed and kept in the original packaging, otherwise you will be subjected to a 20% restocking fee.
• We will not reship replacement(s) before we get a claim approval for the lost or stolen item(s) or the returned item from customers.
• In most cases, all shipping and handling fees are non-refundable, unless it has been approved by our Customer Service Department.
• Any item(s) that the buyer states as defective will be tested by our Returns Department, if there is no problems or errors found during testing, there will be a mandatory 20% restocking fee for the price of the item.
• Once the RMA# is issued, the buyer will have 30 days to return the item, if any items that is return after 30 days, the item(s) are subject for rejection. If the items are returned without an RMA#, we reserve the rights to reject the item or charge the buyer a 20% restocking fee.
• All items are brand new unless otherwise stated.
• Most of our item(s) are plug and play, however PROFESSIONAL installation is highly recommended. Buyer assumes all risk on usage.

Technical Support

*** We are not professional mechanics and we can only offer limited technical assistance at times. We cannot offer advices on installation or modification unless we are 100% sure about the answer. We highly recommend professional installation for all items. We post all of the information the manufacturer provides us with your convenience. On some occasions, we might contact the manufacturer for additional information to help you with the products.

**Attention Hotmail, AOL, Yahoo, and MSN email account holders**
These email systems are known to occasionally block incoming emails or filter to the SPAM folder from  or  sellers. If you never hear from us, please go request our phone number from  and call us directly.