SHIPPING

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We understand how important your order is and how exciting it can be to buy a new part for your ride. This is why we try our best to ship out our orders within 24 to 48 hours. To help us in expediting the shipping of your order please be sure to include your correct address, and telephone number. We ship via UPS and USPS standard ground. If you need to have your order expedited please contact us and we can give you a quote for rushed delivery.For shipping to APO/FPO, Alaska, Hawaii, Puerto Rico, Guam, or other locations/ countries we ship via the US Postal Service. To determine your shipping charges use our shipping calculator or contact us for a shipping quote. NOTE: For international orders we must declare the actual value of the package. Please do not ask us to declare a lower value. All taxes, duties, custom fees, etc. are the sole responsibility of the buyer.

PAYMENT

We accept and prefer PayPal. We also accept VISA, Mastercard on our secure web server.



Check the bottom line! Unlike many of our competitors that show an INFLATED price and the discounted price or the club price, we have only one low price all the time, unless the item is really on sale then our prices are so low, you wont believe it! Even our regular prices are usually the same or less than our competitors discounted prices - please shop and compare! California residents will be charged a 7.25% sales tax, as required by law. All currency is in United States Dollars (USD). Legal Notice All prices and descriptions contained in this catalog are subject to change without notice. Suggested retail prices listed in distributor catalogs may vary from Chopperscycle.coms retail prices. Items can be withdrawn from sale at any time. This is because we cannot control price increases from our distributors (we will not charge you the increased price without notifying you first). We are not responsible for typographical or image errors. PAYING FOR YOUR PURCHASE Credit Cards We accept Visa and Mastercard. We dont take American Express because their merchant rates are outrageous compared to the other cards. Credit Card Security All credit card payments are processed through Authorize.net the most reliable and widely used global payment solution available today. C.O.D. Due to unreasonable costs and restrictions, Chopperscycle.com does not offer a C.O.D. service at this time. California residents will be subject to the 9.25% sales tax rate on all orders as required by California State law.

SALE TERMS

**All returns/exchanges must be made within 30 days from the invoice date For damaged parts you must contact carrier within 24 hours of receipt.** Please note: You must keep original packaging and on a return to Choppers you must clearly note your RMA number on the side of the box. All parts are considered Special Order. This means there are only two options that will warrant our review of a product. We will not issue an RMA or offer an exchange on parts unless the parts were received damaged before shipping or incorrect parts shipped to you as the result of our error. It is important that you are sure that the part you are ordering is the part you need. You are responsible for all fitment concerns. If you have any questions about what is described, how many you should order of a given part, or the choice between several part numbers, please contact us before you place your order. You can call us at 1-408-848-8444 or contact us through our helpdesk for information. We review each product before we ship them out to ensure the highest level of care is taken while processing your order. Please verify within 24 hours that the part(s) you received is correct and undamaged. If there is a problem with your order, you must contact us within 1 business day to document the problem. All returns must have a Returned Merchandise Authorization (R.M.A.). To obtain an R.M.A., please contact us at 1-408-848-8444. Please write the number and address we provide on the package so it can be processed properly. Items must be returned in their original packaging and include all original hardware, instructions, etc. Make sure to package the items carefully so they do not suffer any further damage while in transit back to Choppers Cycle. There is no refund on shipping. Used and damaged parts: Any part which, after our review, shows evidence of being used or installed contrary to manufacturer's instructions, and/or subjected to improper handling, packaging or shipping by you, the customer, will not be eligible for exchange, refund or warranty consideration. We will send the items back to you freight collect. If we determine that the part was shipped to you in error or the part was damaged before shipping, we will exchange or refund the part at our discretion. We reserve the right to apply a restocking fee of 20% if we agree to take something back that's not listed under the appropriate RMA polices listed here. All returns must be sent freight pre-paid. No collect and/or COD shipments will be accepted. We suggest shipping the RMA using UPS or USPS. Please insure the returned part for its full value to protect you against loss. Items must be returned in the same condition as new for refund. If you install the part and then remove it, it is no longer new and we will not issue an RMA. All returns must be pre-authorized. Any return that does not have an RMA associated with will be refused. We are unable to accept returns on any electrical parts, engines, frames, transmissions, tires, and front ends. These items are all considered for custom applications regardless of fitment. Any and/or all warranties explicit or implied are only valid through the manufacturer of said parts. You must contact the manufacturer for warranty issues. The issuing of and/or the review of an RMA does not guarantee or imply that a refund or credit will be issued. It just means we'll take a look at what happened and try to make it right as best as we see fit. We're not heartless robots so each RMA will be handled with the utmost professionalism and care.

We are committed to protecting your privacy. Each employee is educated on and compliant with all of our Privacy and Security policies.We use information we collect from you to process orders and to provide a more personalized shopping experience. Our pledge to you is that we will never willfully sell, trade, rent, disclose, or make available personally identifiable information about you to any third party without first receiving your permission, except when we believe in good faith that the law requires it, or to protect the rights of property of Choppers Cycle. Chopperscycle.com is a secure website. The transfer of sensitive information between your computer and our website is protected by the highest standard of encryption technology available on the Internet. The encrypted coding ensures secure transactions between your browser and our server. We use state-of-the-art technology to protect your data from unauthorized third parties. However, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. Occasionally, we provide links to other sites that we believe can offer you useful information and services. However, we are not responsible for the privacy policies or actions of any third parties who control the activities of such third party sites. We suggest contacting the relevant parties controlling these sites or accessing their online policies for the relevant information about their data collection. When you register with Choppers Cycle, you have the option to receive or decline to receive email with information which we think you will find useful. Included are announcements about new products and services from Choppers Cycle and communications on behalf of third-party companies who offer products and services we think would be of interest to you. If you decide to later change your choice, simply email us to that effect. By using the Choppers Cycle site, you consent to the collection and use of this information by Chopperscycle.com. Any changes in our Privacy Policy, will be posted on this page so that you are always aware of the type of information we collect, how we use it and what the circumstances under which we disclose it.

After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:

1. Check-Out Now! Immediately proceed with the checkout and payment process. You will be able to complete your payment and finalize your purchase without waiting for an email confirmation from eBay. Select Check-Out Now ONLY after winning an item in auction or completing a Buy It Now purchase.





2. Check-Out Later: If you do not choose to Check-Out Now, you will be notified by eBay via e-mail that you are the winning bidder. There is no need to contact us to arrange payment. We will automatically send you an e-mail within three hours of auction close. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase.

CUSTOMER SERVICE

At Choppers Cycle our goal is to provide you exceptional customer service. If you have any questions, concerns, or need someone to talk to feel free to give us a call. There are several ways to contact us. If you wish to speak with a live person you can reach us by phone at 408-848-8444 during our business hours, Monday thru Friday from 8:00 am to 5:00 pm Pacific Standard Time. You can also reach us by email at esales@chopperscycle.com or through eBays contact a member feature. You can also reach us by mail or visit us at: Choppers Cycle 5985 Obata Way Unit A Gilroy, CA 95020 Our customer service professionals work their hardest to answer all of your questions. Many questions or requests require research or technical assistance so we ask that you allow us 1-3 business days to answer your questions. If you still have not heard a response from us you may want to check your spam filter for blocked email.

ABOUT US

support@chopperscycle.com

Choppers Cycle specializes in aftermarket Harley Davidson parts and accessories. We are located in Gilroy, CA the garlic capital of the world. We are a 15 minute drive away from Hollister, CA the home of the Hollister Motorcycle Rally. Our staff is professional, friendly, and all love to ride! We are your one stop location for all your Harley aftermarket needs. We offer a wide selection of parts at unbelievable prices. If you still cant find what you are looking for give us a call at 408-848-8444 or send us an email at esales@chopperscycle.com and one of our sales professionals can help you locate the part you are looking for. We thrive on competition, so if you find the same or a similar part elsewhere contact us and we can try to meet or beat the competitors price. We are continuously adding new parts to our inventory so be sure to add us to your favorites and check out our store regularly.