According
to the new eBay® feedback system you can now not only leave a positive
or negative feedback, but also anonymously grade our service in detail
including the item description, communication, shipping time and
charges. It's called DSR or "Detailed Seller Rating".
When
you give us 4 stars, it may seem like a great score, for instance a 4
in communication means "Satisfied", eBay®, however, considers this a
low grade. Their standards require sellers to maintain the average of
4.8 and above or be penalized with higher fees, which ultimately get
passed on to buyers, and more.
In other words, anything less than 4-stars = negative feedback for us!
We
strive for a 5-Star service by stating upfront our policies, shipping
rates and anticipated delivery time. If you were pleased with the
transaction, please respond with all 5-Stars!
If you
are not pleased, please let us know via email and we'll do whatever we can to make it
better! Let's work together to make a great community, full of great
bargains and fun for all!
The example below shows the difference between what might be considered "good" by the buyer, but not acceptable by eBay®.
Welcome to GM-Cycles!
To make your purchase as simple
and easy as possible, please refer to the store policies listed
below.
After winning an item in auction or completing a Buy It Now
purchase, you have two check-out options:
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GM Cycles
Print
Report item
and your 
Contact the seller