Payment Term
We accept Paypal ONLY.
We will delivery once you completed the payment after the end of auction.
Please completed the payment within 5 business days after the end of auction. All unpaid auction will be forfeited and report to ebay.
Shipping Term
We will ship worldwide
Please make sure the SHIP TO address of EBAY is correct. We are not responsible for any wrong and undeliverable address.
Weekend and public holiday orders will be delayed, your order will be shipped on next business day.
All order will delivery by standard mail. If update your postal service to registered mail, please additional plus USD2.00 for additional service and notice us before you order or bid.
Business days means working days
Estimate delivery time as below:
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Estimate delivery time |
Location |
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8-12 business days |
USA, UK, Canada, Australia, Ireland, Belgium, New Zealand, Malta, Netherlands |
|
|
|
|
9-14 business days |
France, Spain, Italy, Philippines, Colombia, Iceland |
|
|
|
|
13-18 business days |
Poland, Latvia, Malia, Israel, Russia, Turkey , Brazil |
Please be informed that above delivery time is estimation since we cannot control the time of shipment. Actually your order may be early or delay. If you have not rec’d your order after above estimate delivery time , please contact us.
Any change shipping address MUST notice us before you order since we based on your ebay address to delivery order.
Please understand that to speed up delivery order, our logistics will arrange to delivery after you settled the payment. Any change shipping address WILL NOT BE ACCEPTED after your settle the payment.
Combine shipment
We will OFFER shipping discount for combine shipment but please notice us before you order.
Other Term and Condition
Please be advised that the Customs Departments of your country could impose duty or sales tax on your ordered item when it enters your country.
Please do not use the ‘ask seller a question’ button. You might contact us at to resolve any issues there before leaving negative or neutral feedback.
For any query, please e-mail to e_motor_group@hotmail.com. We will reply you as soon as possible.
Feedback will leave once rec’d from buyer.
Damage Handling
Please notice us within 15 days if any damage. Otherwise we will NOT ACCEPT the damage exchange .
To speed up handle your case, please take a photo , remark your order date and send to our email box :e_motor_group@hotmail.com
We will arrange to send the replacement with FREE of charge.
Refunds
We accept refund if the item is not available ONLY.
Refund will be processed within 2 business days.
Exchange
We accept exchange but please be informed that we will not bear the freight charge for return and re-send. You will bear all the charge for exchange.
To save your money, please read it carefully of the size, color before you order or bid the item.
We will re-send after rec’d your stock return.
Customer Service
To speed up handle your case , please provide your order date to us .
We will reply your message as soon as possible but please be reminded that we have time gap between Hong Kong and others country.
Since we handle a lots of order day by day and mistake may come. If you rec’d wrong item or missing parts, please contact us. We will arrange to send the replacement with FREE of charge.
Business Partner
Welcome to be our long-term business partner, for detail please contact us directly.