If you have any questions or concerns about an auction or item, be sure to contact us before bidding! When contacting us, please be sure to email us directly through the button below as Ebay's messenging system is often unreliable. Be sure to include the item number in question when contacting us. We are available to answer qustions 8am-3pm Monday-Friday. All emails received after 3pm may not be answered until the next working day.

• Payment is due via Paypal within 5 days of auction end.
• Shipping is based on package weight and buyer zip code. Please use shipping calculator to determine shipping costs.
• All sales are final, no exchanges are available for any reason, so be sure of size before bidding.
• Contact us with ALL questions or concerns before bidding.
• PLEASE be sure to email us directly and not through ebay, as ebay's contact forms are not as reliable as direct email and can potentailly result in unresolved issues.
• We can not be held responsible for communications not received by either end due to problems with Ebay's email forms if direct email is not established.
• We can not be held responsible for your ISP's SPAM blockers. If you are not receiving emails from us, you need to either add our email to your address book (info@shortsmarine.com) or check your SPAM folders daily. Many of emails from Ebay will be sent to SPAM folders automatically, so if you bid, be sure you are checking for emails!
• We ship Monday-Friday until 1pm. Most items ship next business day after payment is received.
• We are closed Sat and Sun, all questions received after 4:00 pm on Fridays will be answered Monday.