Shipping Policy for Oasis Clearance:

Oasis Clearance always packs and ships your merchandise in a clean, safe, and efficient manner. The shipping price quoted in each individual auction is always for areas within the continental USA only. For shipping prices to Alaska and Hawaii or for any location outside the United States; please email us at oaisisclearance@yahoo.com for the shipping price quote prior to the sale ending. This email must include the words “shipping price quote” in the subject line. The flat rate prices we quote on each auction are based on the best way to ship that particular item.

No P.O. Boxes can be accepted as a valid mailing address. We ship to physical addresses only. On our wheels and tires that we sell, we cannot use the post office on items over 70 lbs.; therefore, all wheels and tires will be shipped via UPS, DHL or FedEx ground. Please contact us if you have question concerning this policy (for example: the military APO or FPO addresses). Special circumstances are handled on a case by case basis.

If you pay through PayPal and your address is not confirmed, you must send us an email stating that the address that is listed on your eBay invoice is your official mailing address. We must receive your confirmation email before we will ship your purchase. This email must be sent to oaisisclearance@yahoo.com and must include the words “PayPal address confirmation” in the subject line.

Any VAT and/or Duties are the sole responsibility of the buyer.

Your purchase will be shipped within 1 to 2 days after your payment in full is received. Normal transit takes 3 to 7 days. If your order has special circumstances and may not be received within our normal transit time, we will contact you via email. On orders that we ship via DHL, UPS or FedEx ground, we will provide you with a tracking number when your order is shipped.

 
Returns Policy for Oasis Clearance:

Oasis Clearance is dedicated to making your experience on eBay a pleasant one. We will accept returns based on the following situations:

1. If the item is clearly misrepresented in the listing. This includes DOA’s. Descriptions are written and pictures are taken right before the item is listed. You must email us about any problems within 3 days of the delivery date.
2. If the item is damaged in shipping. We will file a claim with the shipper and will work with you to make sure that this situation reaches a conclusion that you are satisfied with. Any damage will need to be verified by photos and you will need to be prepared to make those photos available to either us or the shipper. We must be contacted via email within 24 hours of your receipt of a damaged shipment. You will receive a response from us within 24 hours.

If an auction item is listed as “As Is”, no returns will be accepted.

All emails concerning Returns must be sent to oaisisclearance@yahoo.com with the word “Return” included in the subject line.

Payment Policy for Oasis Clearance:

Our preferred method of payment is through PayPal. Cash is accepted but only on local pick-up items where there is no shipping of the item. No other forms of payment will be accepted. We do NOT accept personal checks.

Full payment is required within 4 days of the end of the auction. If there is a problem with your purchase being paid for within the 4 day period or if there is something that you do not understand on the invoice, we must be contacted within 24 hours of receipt of the invoice. We do not offer extensions for payment of merchandise.

We charge sales tax on merchandise shipped or picked up within the state of Virginia.

Please send all PayPal payments to oasisclearance@gmail.com.