WHAT SHOULD YOU DO AFTER WINNING THE AUCTION ?

• Buyer please go through easy & secure checkout after auction ended. It will calculate the total for you automatically. You can choose your payment method and pay you item immediately!

HOW LONG WILL IT TAKE IT FOR ITEM SHIPPED AND ARRIVED?

• Most likely, order will be process within 24 hours (except weekends and holidays) after payment is received. Please allow up to 3 business days for the item shipped. Usual transit time from 3-14 days, depends on destination.

WHAT SHOULD YOU DO WHEN YOU RECEIVE A WRONG, DEFECT, DAMAGE, OR DISSATISFY PRODUCT ?

• Due to the nature of the products we sell, we inspect all packages prior to shipping. All of our products are sold as brand new. All damaged products are considered damaged during transit (even though outer box is not damaged). Please inspect and hand-fit all items by the time it arrive. Customer MUST contact us within 7 days after the date of package arrived. No claims will be accepted after 7 days.
• When the buyer received a damage or loss package, please email us immediately so that we can help you to solve the problem ASAP. Once we receive your email, we may file a damage/loss claim against the carrier (only apply to UPS/Fedex). Replacement item will be shipped out after we receive the approval confirmation from the carrier. However, if the claim is denied, we will NOT be responsible for the lost package (this does not apply to damaged item). For the damaged item, we will offer the buyer an exchange only. Buyers are responsible for return shipping fee.
  Buyer will have to pay extra fee if they want to upgrade their shipping service.
• All product returns MUST have our permission issued by us. Please contact us via email to request the returned before sending back the item. Be sure to clearly indicate the reason of requesting a product return. RMA (Return-Merchandise-Authorization) number will be issued for all return/exchange items. Item must be returned and arrived within 14 days after RMA number is issued. RMA number must be clearly written down on the box/package. Any return packages without a RMA number will be refused by us.
• All returned items (apply on any returned reason) must be in their original packaging or they would be considered unreliable. This includes, but is not limited to, no signs of being installed or mounted, no cut wires, no scratches. It is the sole responsibility of the customer and/or installer to confirm the correctness of size and application before installation.

Why Can't I Get Email Response From The Ebay Seller

• We will ONLY answer email during office hours (Mon-Fri 10:00am - 6:00pm PST) except holiday. All emails will be replied in the order it was received the following business day. However, we did receive some customers complain that they have not received our emails. Mostly because our reply emails get into the SPAM/JUNK mail box. So please check those mail folder also or use the "contact seller" on your auction page to contact us directly.

BUYERS ARE SUBJECTED TO BE AGREE WITH OUR POLICY BEFORE YOU PLACE A BID

• Please click page to view our completed Terms and condition.
• Bid responsibly, failure to complete an auction will result in negative feedback and possible eBay suspension.
• Multiple items purchase will be given a 10% off of the total S & H fees.
• We do not answer emails, process orders or make shipment on weekends and holidays.

• We reserve the right to cancel any transaction if there is bid retraction.

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