All returned goods will be subject to a minimum 20% restocking fee. All items must be returned in resellable condition (Original Box unopened and original packaging, no tape or fingerprints). Returned Items will be inspected for cleanliness, damage and completeness. Gears that have been mounted on carriers, gears or carriers that have had bearings pressed on, any nick or imperfection on gears, ect. will not be accepted. Customer is responsible for verifying that the parts received are correct for their application PRIOR to removing them from the their box. If you have any doubts, contact SSC. If SSC does send an incorrect part, that is deemed incorrect by SSC, SSC will issue a UPS Return label via email or U.S. Mail for the item to be returned. Upon receipt of this item in Unopened condition, SSC will send a replacement via UPS Ground at no charge. If Customer needs the item in a more timely fashion, They must prepay for the replacement part (and any expedited shipping means required other than U.P.S. Ground) and SSC will refund their payment minus the shipping charges upon receipt in New Unopened condition. Any Item that does not meet this criteria will not be accepted and will be returned at the customers expense. NO EXCEPTIONS! Customer will pay all shipping costs on exchanged items and warranty items to and from. Any items that have been miss-installed or modified from their original state will not be accepted for return. Tools, Roll Cages, Used Parts and Special Order items are Non-Returnable. Shortages / incorrect parts received must be reported to SSC within 30 days of receipt. SSC will not be liable for shortages or incorrect parts shipped after 30 days of receipt.