About Us
With today's technology in computer-aided design, manufacturing methods, and quality control, R1 CONCEPTS stays connected with new technological concepts to improve our automotive product's performance and quality. R1 CONCEPTS stays up to date with its manufacturer's technologies and handpicks its product lines to ensure you are receiving the best in new automotive technology. Visit our Ebay Store for more brake rotors and pads.
R1 CONCEPTS constantly strives to improve customer service and well as product quality. In addition, our customer support, high feedback, and quality products hav been recognized through various awards such as
eBay Top Seller 2005, eBay Top Seller 2006 and eBay Top Seller 2007.
Payment
After winning an item in auction or completing a Buy-It-Now purchase, you have two check-out options:
Check-Out Now! Click on the Check-out button at the top of this page or click here to immediately proceed with the checkout and payment process. You will be able to complete your payment and finalize your purchase without waiting for the winning bidder email confirmation.
Check-Out Later: Within 3 hours of the end of the auction, you will be notified via email that you are the winning bidder. There is no need to contact us to arrange payment. Our email will contain a link to our checkout site where you will be able to pay for your item.
Customer Service: Please call us toll-free 888-712-6623 if you need assistance with the checkout process. We are available Monday - Friday 9:00AM - 6:00PM PST.
Checkout must be completed within 7 days of the end of the auction.
California residents pay 7.75% tax.
Returns
We GUARANTEE EXACT FITMENT or your MONEY-BACK, provided that correct and accurate vehicle information is given. Buyer has 30 days to return or exchange items. Items being returned or exchanged must be in brand new condition. We will not issue a refund or exchange for items that has been used, installed, or missing other items. Buyer is responsible for shipping the items back along with any custom entry and duty fees associated.
We offer 1 YEAR WARRANTY against cracking or warping. Defected products must be shipped back to the manufacturer for inspection. All shipping expenses including duty and/or customs fees will be paid by the buyer.
FAQ's
Is will call available?
Will call is available to all Southern California residents. Please give us a call at 714-777-2323 to schedule a pickup.
What type of information will you need about the vehicle?
Model information will be requested at checkout. Please tell us the exact year (with production date if possible), make, and model. Include additional information such as engine size (liters), 2wd or 4wd, 4cyl or V6, turbo or non-turbo, abs or non-abs, etc.
What condition are these items in?
All items are 100% brand new.
Will these products require additional modifications or new brake calipers?
These items are Original Equipment Manufactured items and will NOT require any type of additional modifications. However, we do recommend the use of new brake pads.
What is the difference between our rotors compared to other sellers?
Our rotors are approved by ISO9002/QS9000/VDA6.1
What does this mean? It means our rotors are manufactured in a qualified facility in which all parts and material are inspected. We spend numerous hours on research on how to drill, slot, zinc plate, balance, and inspect our rotors so that our customers are getting high quality rotors. Now ask yourself: "Can other sellers offer all this for you?" Our answer to you is "NO." Rest assure that you are getting high quality rotors at an unbelievable price. The appearance and stopping power will be beyond your expectations.
What is the warranty?
We offer 1 Year Warranty against cracking or warping. Defected products must be shipped back to the manufacturer for inspection. All shipping expenses including duty and/or customs fees will be paid by the buyer.
What is the Refund Policy?
We offer 30 days return policy starting the day the buyer receives the item. Items being returned must be in brand new condition as it originally came with the original boxes, hardware, manuals, accessories, and etc. All shipping expenses including duty and/or customs fees will be paid by the buyer.
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