| To return a core or part(s) please e-mail us or call us at 1-800-801-2986 within 7 days of receiving your order and provide us with your eBay item #, full name, part number, and e-mail address that you placed you order with along with a detailed explanation of why you need to return or exchange it. We will e-mail you back with instructions in approximately 2-3 business days. If you do not have your order number, please indicate when your order was purchased and the full name or e-mail address ordered with. All RA numbers are e-mailed in 3-4 business days with a return shipping address and complete shipping instructions. No returns will be accepted without an RA number. If the RA number is not written on the outside of the shipping box, it will be returned to you. All returns must be postage paid; return shipping charges are not refundable. All returns must be packaged properly; we are not responsible for damaged returns that occur as a result of improper packing. Unless other arrangements have been made, return shipping is the responsibility of the customer.
PLEASE NOTE: Electrical parts are not returnable if plugged in or unsealed for any reason. |