After winning an auction or completing a Buy It Now purchase, you must use our checkout system to complete payment. We will automatically send you an e-mail within three hours of an auction closing. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase.
Our secure checkout will calculate your order total and give you the choice to pay via Major Credit Card, and PayPal. Payment must be made in US funds and only be paid from US banks.
We accept payment made through Paypal, Visa, Mastercard, and American Express. We do not accept personal checks.
Payment is expected 7 days of completing checkout.
Sales Tax is additional and is added to your order total during checkout. Sales tax will be charged on shipments to Texas. State and local taxes will be calculated based on the shipping address entered at time of checkout. Note that taxes are based on order total, including shipping charges.
If you are not satisfied with your purchase from USA SuperSale, return it to us within 7 Days of receipt of your order for a full refund (less $12 restocking fee). All returns or exchanges must be received in their original new condition in order to receive refund or proper exchange. You do not need to contact us if returning or exchanging an item, just enclosed a printout of your invoice with an explanation for the return. This will serve as your RMA.
Failure to provide this information will result in delays on refunds and exchanges. If you have any problems, questions or comments regarding your order, PLEASE CONTACT US AT ANY TIME at 832-496-4279 during our business hours (Monday-Friday 8:30AM to 5:00PM). Return items to USASuperSale, 4216 Tennyson St, Houston TX 77005. Returned items must be in original (new) condition, with associated packing materials and packaging. Customers are responsible for return shipping costs. Once the product is received at our warehouse we will issue a refund for the merchandise amount plus any applicable sales tax. Please allow 2 weeks from receipt of your return for the credit to appear on the same account you used for purchase.
Once shipped, the item is out of USA SuperSale's control and is the responsibility of the carrier. If shipment damage occurs enroute to buyer a claim will be filed by USASuperSale upon notification by seller. Notification must be sent to USASuperSale within 48 hours of receipt of item. Notification after this 48 hours will result in loss of claim and monetary consideration for damage. In order for the claim to be valid, the buyer must keep both item and box for presentation to their local postal authorities for damage verification. Buyer must also present clear visible photos via email to USA SuperSale for the claim process. Damage verification photos must be received by USASuperSale within 72 hours of package receipt in order to process any claims. Please call us at 832-496-4279, so we can tell you where to send the photos, eBay will not allow us to give out email addresses Failure to adhere to these policies will result in loss of claim and monetary consideration for damages.
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