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Please Read Everything Carefully Before You Place A Bid.
Don't Hesitate To Email Us If You Have Any Question About Anything Of
Our Product. PLEASE DON'T BID IF YOU HAVE ANY DISAGREE WITH OUR
POLICY!!! NEGATIVE FEEDBACK WILL BE POSTED FOR NON-PAYING BIDDER !!!
How can you pay for the
auction if you are the buyer ?
Once this auction ends, we will send the
winning bidder an email with instructions for completing the purchase.
Buyers are highly recommended to use our Checkout for the fastest
services. Just click on the link in the email or go through the eBay
checkout. Notification will automatically send through email (the email
address that you registered eBay with) also. Please
email
us if you don't know what to do after winning the auction.
Payment expected within 7 days after auction ends. Product
availability not guaranteed after 7 days.
PAYPAL payment is for US. customer only and only ship to your Paypal
confirmed address, no exception.
For NON U.S. Buyers , PAYPAL payment (in USD) is the ONLY payment
method will be accepted.
Insufficient amount or information will delay the process of order,
please read the invoice carefully.
How long will it take for
the item shipped and arrived ?
Most likely, order will be process within
24 hours (except weekends and holidays) after payment is received.
Please allow up to 3 business days for the item shipped. Usual transit
time from 3-14 days, depends on destination.
What should you do when you
receive a wrong , defect, damage, or dissatisfy product ?
Please inspect and hand-fit all items by
the time it arrive. Customer MUST contact us within 3 days after the
date of package arrived via email for all claims of shipment damage,
defects, missing parts, or dissatisfy. No claims will be accepted after
3 days, NO EXCEPTION.
Since all our products are sold as brand
new, all damaged products are considered damage during transit. Buyer
who has purchased insurance will have the replacement immediately after
the product is inspected. Buyer who has not purchase insurance can also
file the damage claim with the shipper (ups only) by himself. But we
will not guarantee any reimbursement for no insurance purchase.
If the product you
received is not what you purchased or it function as
intend due to manufacturer's defector whatsoever reason,
we will gladly replace it at no charge. However, it is
necessary that you can provide a photo to show us the
problem before we issue a return label for you. And we
must first receive the product, and examine the
defective item before an exchange, or refund is
processed.
All auction sales are final. We can only issue an exchange for the
following reasons: Defected Item or wrong Item Shipped.
All returned item MUST obtain a Return
Merchandise Authorization (RMA) Number issued by us before returning.
RMA number must be clearly written down on the box/package. Item must be
returned and arrived within 14 days after RMA number is issued. Packages
unauthorized return will be refused.
Buyer is responsible for returning the item in its original condition
(must have all original parts and packaging, never install). Otherwise,
30% restocking fees will be charged.
Buyer is
responsible for return shipping costs and insurance under any
circumstance. All shipping and handling fee will not be returned in any
case.
How do we
handle if the item out of stock ?
We try our best to have all items we list
and since all items are continually listed,
occasionally, due to high demand or human error we may
be temporarily out of stock. If this occurs, we will
contact you and ask if you would like to wait for the
part to be back in stock (usually 3-10 days), product
exchange or a full refund.
Why & What happen if
the buyer send us a email when he/she has a problem &
didn't get our reply ?
We will ONLY answer email
during office hours ( Mon-Fri 11:00am - 6:00pm PST )
except holiday. All emails will be replied in the order
it was received the following business day. However, we
did receive some customers complain that they have not
received our emails. Mostly because our reply emails get
into the SPAM/JUNK mail box. So please check those mail
folder also or use the "contact seller" on your auction
page to contact us directly.
For our COMPLETED
payment, shipping, service, and warranty/return policy, please read our
" "
page
Hours:
Mon-Fri 11am-6pm PT. We do not answer emails, process orders or make
shipment on weekends and holidays.
CLICK HERE
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