Shipping

Domestic Shipping

Shipping is $0 anywhere in the Continental US (48 states) via UPS Ground. Hawaii, Alaska and Puerto Rico, please contact us with your zip code for a shipping quote prior to purchase. All shipping rates include shipping insurance.

Canadian Shipping

The Automotive Works ships to Canada via UPS. Please contact us with your postal code, city, and province for a Canadian shipping quote.

International Shipping

The Automotive Works ships internationally as well. Please contact us with your country, city and postal code for an international shipping quote.

Orders are typically shipped within 2-3 business days (excluding holidays and weekends) of checkout being completed (see checkout instructions below) AND payment clearing. After items have shipped, The Automotive Works will email customers tracking #s. Customers can use the tracking #s provided at the shipping carrier’s website to track the progress of their shipment. The shipping carrier’s website will also state the exact date the items are expected to be delivered. The Automotive Works is not responsible for shipping transit delays. The shipping carrier controls shipping transit times.

Payment

The Automotive Works accepts the following payment methods via our secure checkout system:

• PayPal,
• Visa, MasterCard, American Express and Discover Credit/Debit cards

All Paypal payments must be shipped to a CONFIRMED Paypal shipping address. We can only ship to the BILLING address on file with the credit card company/bank for all credit/debit card payments. Contact us for other payment methods.

By law we are required to collect sales tax for items shipped to addresses in Louisiana. LA Sales Tax is 9% of total sale.

Checkout

After completing a Buy-It-Now purchase, customers have three (3) options for accessing The Automotive Works secure checkout.

1. eBay “Pay Now” Button
   After purchasing this item via the Buy-It-Now option, eBay will present you with a “Pay Now” button. Click the “Pay Now” button and you will be directed to an eBay order “review” page where you can check the accuracy of your order and select the payment option you plan to use. After selecting the payment option, you will be directed to the Paypal Express Checkout page where you have the option of creating a new Paypal account or logging into your existing Paypal account. After completing payment via Paypal, you will be directed to “The Automotive Works Marketplace Shopping Cart” where you will finalize your checkout. If you do not finalize your checkout within the “The Automotive Works Marketplace Shopping Cart” your order will be delayed. After you have finalized your checkout within “The Automotive Works Marketplace Shopping Cart” you will receive an email confirming your order and checkout.


2. The Automotive Works “Checkout” button:
   After purchasing this item via the Buy-It-Now option, you can click the “Checkout” button located to the left. You will then be directed to “The Automotive Works Marketplace Shopping Cart” to complete your checkout. Within this secure checkout system, you can pay via Paypal or Credit/Debit card. After you have finalized your checkout within “The Automotive Works Marketplace Shopping Cart” you will receive an email confirming your order and checkout.


3. The Automotive Works “Checkout Instructions” e-mail notification:
   After purchasing this item via the Buy-It-Now option, you will receive an email with instructions and a link to “The Automotive Works Marketplace Shopping Cart” where you will be able to make payment via Paypal or Credit/Debit card. The “Checkout Instructions” email notification will be emailed to the email address on file with eBay. After you have finalized your checkout within “The Automotive Works Marketplace Shopping Cart” you will receive an email confirming your order and checkout.

Returns

• PLEASE TEST FIT ALL WHEELS ON VEHICLE PRIOR TO MOUNTING TIRES! There are no returns/exchanges for wheels or tires that have been mounted! Only UNMOUNTED wheels/tires can be returned/exchanged.
• We ONLY accept returns/exchanges if you contact us within 7 CALENDAR days of your order being delivered. After 7 CALENDAR days, there are no returns/exchanges. All sales final after 7 CALENDAR days.
• All returns/exchanges require a Return Authorization (RA) #. You must contact us within 7 CALENDAR days to obtain a return authorization (RA) #. This Return Authorization (RA) # must be clearly marked on the outer box. Items returned without a clearly marked Return Authorization (RA) # on the outer box will be refused.
• Customers are responsible for safely packaging items and purchasing shipping insurance. Refunds will not be issued for items damaged during the return shipping process. The Automotive Works suggest customers double box wheels to prevent damage.
• Refunds will only be issued for items after we have received, inspected, and determined that the items are in BRAND NEW CONDITION!
• Any items that are not in BRAND NEW CONDITION will be returned to the customer and no refunds will be issued.
• All refunds are minus a 30% restocking fee.
• Shipping costs are NOT REFUNDABLE and the customer is responsible for return shipping costs. If the auction lists “FREE SHIPPING,” the shipping cost incurred to ship the items to the customer will be deducted from any refunds.
• Custom and special order items are not returnable. All sales final on custom and special orders.

Warranty

All wheels and tires sold by The Automotive Works are brand new and have NEVER been used, unless otherwise indicated. All wheels carry a one-year structural warranty and one-year warranty on the finish. Dakar Premium wheels carry a 2-year warranty. Tires carry full manufacturers warranty. Complete warranty details are included in every wheel box.

Legal

• TEST FIT ALL WHEELS ON VEHCILE PRIOR TO MOUNTING TIRES ON WHEELS!
• The Automotive Works provides extensive wheel/tire specifications (i.e. offset, hub bore, bolt pattern, back spacing, tire size, etc...). The information in our auctions is accurate and gives customers the opportunity to research our products prior to purchase.
• Fitment is ultimately the responsibility of the buyer. The Automotive Works can provide fitment data, but there are certain factors such as aftermarket equipment, large brake systems and other factors we cannot foresee or have not been made aware of by the customer, which may affect fitment on your vehicle. The customer ultimately knows their vehicle history best so for this reason fitment is ultimately the responsibility of the customer.
• The Automotive Works suggest customers take into account brake caliper clearance, aftermarket modifications, vehicle ride height, vehicle age/condition, etc… before purchasing.
• Professional installation is HIGHLY recommended. The Automotive Works is not responsible for any damage to vehicle or products sold due to improper installation. It is the responsibility of the customer to have installation done by a reputable and skilled installer. Any vehicle damage claims due to improper installation must be made with installers!