1. Merchandise must be return with original packaging, documentation, etc. 2. Special Order items will NOT be canceled, exchanged or returned. 3. Merchandise cannot be damaged during installation. 4. Returns that are found to be not defective will be subject to a $10 handling charge. All non-product charges such as shipping, transaction cost, and insurance are not refundable. If you want the item returned, you must pay all return shipping and handling charges. 5. Some products may vary slightly due to lighting, picture angles, or alternate manufacturers. Most products would not be affected except for gauges, which may have variations in font, mph or tachometer settings. You agree to these terms by conducting the transaction. If you have questions, please contact us. 6. Returning products that are not ours is an act of fraud. Some products contain hidden security devices that do not affect merchandise performance or appearance. 7. If a suitable replacement cannot be made within 3 weeks, your money will be refunded less shipping costs. 8. If we make an error and ship you the wrong item we will replace the item after it has been shipped back to us. It does not happen too often. We will only ship back once we receive the item and can inspect it to make sure everything is in order. Since we have encountered people taking advantage this situation we decided to use stricter methods. We have found in the past that the customer damaged items that were not ours.