Attention:  Any inquiries, please email us directly to ebay@motorsportliquidators.com rather than using eBay's messaging system. We no longer reply to messages in eBay's messaging system due to phishing emails.

Payment Options

Sales Policy

• We will contact all buyers via e-mail shortly after the item has been purchased. All instructions for completion of the sale will be included in the e-mail notification.

• Your other email communications will be handled during regular business hours, Mon-Fri 8:am-5pm ET.  As a business we are closed weekends and holidays.

• IMPORTANT NOTE:  If you, your online email system or your ISP utilize SPAM Blocking Software, you may be restricting our ability to communicate with you via email.

• Payment must be received within 7 days of the eBay purchase or the order will automatically be voided. There are NO exceptions.

• If item is shipped to any address within the state of Indiana, we are required by law to collect Sales Tax at the rate of 7%.  NOTE: Indiana Reseller Certificates are NOT Accepted.

• We know you won't do this, but if a buyer fails to pay within 7 days an Un-Paid Item notice will be filed with eBay.

• Warranty - All items come with the manufacturers warranty.

• ALL SALES ARE FINAL. No non-defective returns, exchanges or refunds are allowed.

Shipping Terms - Domestic Orders

• Most orders will ship the same or next business day after receipt of verifiable payment or clearance of PayPal E-Check, (Excluding Weekends and Holidays).  Note: Some international orders will take 48hrs before shipment.

• The standard domestic Shipping / Handling charge covers professional packaging and shipment via USPS Priority Mail 2-3 day air to the 50 United States & PR.

• Other domestic and internationals shipping options are available as listed at the end of the auction posting in the Shipping and Handling area.

• Please add $3.00 for the special handling and customs documentation preparations required for APO/FPO addresses.

Special International Shipment Notes

We accept PayPal payments from anywhere in the world.

• The standard international shipping charge is for USPS International First Class Air Mail and subject to USPS and your country's and local government's Postal/Mail Service limitations on this service. 

• While the S/H charge covers professional packaging and rapid shipment of your package, USPS First Class Air Mail International service does not provide for live door to door tracking and can take up to 3-4 weeks or more for delivery in some areas. 

• If online tracking or more rapid delivery is important to you, we do suggest you select an upgraded international shipping service like Priority Mail International at the costs listed at the end of the ad posting.

• Your Shipping & Handling charge does NOT include any and all applicable import brokerage fees, duties or taxes levied by your home country.  You will be responsible for these additional costs if charged at delivery.  Please check with your local Post Office or Customs agency to find out what these cost may be before making your purchase.

• It is illegal to mark items purchased on eBay as a "Gift" or reduce the value on a Customs Form or Invoice.  We will NOT break the law, please do not ask.

Tracking Information

• Domestic - Shipments to the United States and PR are sent with USPS Delivery Confirmation numbers that can bee seen online at www.usps.com.  These are NOT live door to door tracking numbers and sometimes are only updated AFTER an item is delivered.

• International - First Class Air Mail International shipments are sent with Barcoded USPS Customs Declaration forms attached.  These are NOT live door to door tracking numbers, but shipment acceptance information can be seen on the www.usps.com web site.  Additional information may be updated online when the item clears foreign customs.

• International Priority Mail - When this optional shipping method is chosen packages do have much greater online tracking at the www.usps.com web site.  The level of details will vary with each country.

• Canadian Orders - Additional tracking for shipments to Canada can be found using this link to the Canada Post web site: www.canadapost.ca/segment-e.asp

• Email Notification - All notifications of shipment with any tracking or package information are sent via email to your eBay/PayPal registered email address at the time of purchase.  If you did not receive a shipment notification email please check your Spam folder, the automation tools send these emails 100% of the time.  If you need another copy, please email us and we will be happy to resend the information.

• Online Updates - Some online updates of tracking or package information can take 24-48hrs to appear.  Please have patience if the information you receive via email is not available online immediately.

Combined Shipping Discounts

• We do provide for about a 50% discount on the S/H for each additional similar item purchased.  Some large, bulky or heavy items cannot be easily combined for safe shipping and discounts.

• Each item should display the combined discount in the Shipping and Handling area at the end of the ad posting. 

• For purchases of more than 2 or 3 items you may want to contact us directly for the best shipping discounts available as the eBay automated checkout tools do not always do the best job of combined S/H calculations on larger orders.

• Some larger combined purchases may be shipped via a different carrier or shipping method as appropriate for each shipment.

Insurance

• Insurance is optional for both domestic and international shipments.  The cost is listed at the end of each eBay ad posting. 

• NOTE: We ship "FOB Origin", so you legally own the product as soon as we give it to the carrier.  If it is lost or damaged and not insured, you are accepting all legal and financial responsibility for any such loss. 

Shipping Damage or Loss:  In the unlikely event an item is damaged or lost in transit we will work closely with you in these rare cases to insure a rapid resolution. The purchase of optional insurance both speeds up the process and insures liability on the part of the shipment carrier.  Claims rejected by the carrier where optional insurance was not purchased may not be honored.

Damaged shipment claim must be made with us within 48hrs of receipt of the item.  The shipment carriers damage claim process must be completed prior to distribution of reimbursement or replacement (at our sole discretion dependent on availability of replacement stock).

Lost shipment claims must also be made by us though the shipment carriers claims process. The shipment carriers lost package claim process must be completed prior to distribution of reimbursement or replacement (at our sole discretion dependent on availability of replacement stock).  Loss claims are subject to the time frames set forth by each carrier.  For the USPS a minimum of 30 days before a domestic lost package claim is usually required.

Shipping / Handling / Insurance fees are non-refundable - These expenses are paid to third parties and non-recoverable.  NO EXCEPTIONS.

Feedback

• We appreciate how important feedback is to the eBay community.  Motorsport Liquidators posts feedback for buyers as acknowledgement of receipt of payment.

• If you have any problems or concerns what so ever with your order PLEASE email us first and give us a chance to assist you before you leave any feedback.  We believe we can produce a positive 5-Star outcome to any situation and will work hard to earn your praise.