You can return an item within 30 days of the date of purchase to avoid a restocking fee. If you are shipping your return to us, we strongly suggest that you use traceable United Parcel Ground Service from your nearest staffed UPS facility. All returns must be sent prepaid, no collect shipments will be accepted. Insure the returned part for its full value to protect yourself against loss. Send your return to the following address: Returns Department, Trailer Enterprises Inc. 13121 Maugansville Rd. Hagerstown, MD 21740. If you have any further questions please call us directly at 301-791-5343. Parts returned beyond 30 days from the date of purchase are subject to a restocking fee.