|
Visa/MC/Amex/Disc - Paypal Checkout
For secure payment by Credit Card please checkout using Paypal®, the fastest and safest ways to pay online. For personal assistance by phone call us direct at 941-240-5567 10am - 5pm EST Monday thru Friday, excluding weekends, vacation schedule and Holidays
Florida residents will be charged an additional 7% sales tax on all purchases.
Your purchases will ship from our location within 5-7 business days after confirmation of payment. We will email you with a shipping confirmation or tracking number if applicable when your item is shipped. All packages weighing less than 6 lbs will be shipped by USPS with delivery confirmation, larger parcels will ship by UPS ground at our discretion with a tracking number. Shipping insurance is required.
We DO NOT SHIP To Guam or the Virgin Islands. Domestic shipping to USA lower 48 only, Hawaii and Alaska will be at a higher rate. No APO or FPO. without prior approval by email to cs@protechrobotics.com (please include your full name and auction item number)
Your purchases will ship from our location within 7-10 business days after confirmation of payment.
Buyers will be required to pay international shipping, duties, tariffs or Customs clearing fees as applicable.
All International orders are shipped via USPS Priority Mail International. Roomba/Scooba vacuum models cannot be combined with other item(s) and must ship separately (due to shipping insurance reasons).Freight Forwarding is not permitted.
We do not mark customs forms as gifts to circumvent fees. Custom fees, duty fees or VAT are the responsibility of the customer. Stated USPS International shipping time frames do not include any customs delays which can take up to 4-6 weeks.
If your specific country is not listed or a shipping quote not available please email for details.
C.R. Home Improvements inc. [ ProTech Robotics™ ] guarantees the quality of our services with a “No Questions Asked” money back guarantee. We go to great lengths to deliver a quality product to our customers so if after completing a purchase you are not satisfied you may contact us by email to request an RMA number. Items received without a valid RMA number will be refused and returned to sender. Shipping & handling is non-refundable and up to a 20% restock charge may be applied. This guarantee is enforceable only on NEW, retail packaged products that are returned to us within 14 days of receipt in their unused original condition and packaging. Electronic parts, batteries, repair services, used or reconditioned parts are not covered by this guarantee.
Item(s) being returned for an exchange MUST be returned within 14 days from date of receipt at buyers expense and must include original item(s) purchased in original condition and packaging. An email to us at cs@protechrobotics.com must be received prior to sending an item back in order to get a return RMA number. Items received without a valid RMA number will be refused and returned to sender. Shipping & handling is non-refundable and up to a 20% restock charge may be applied. Shipping charges on the exchanged item is at the buyers expense. Not responsible for items damaged during shipping, please notify us/carrier within 48 hours to file a damage claim. Buyer will be required to supply ALL needed materials for claim processing in a timely manner. i.e. photos, statement of damage and appraisal.
Items that are returned outside our stated return policies may be refused or rejected at our sole discretion, in the event that a return is accepted any refund will be less shipping and subject to a 20% or higher restock charge and/or converted to a store credit at our sole discretion.
| 
Back to home page
) 
ProTech Robotics
