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• Welcome to the ecoolstore! At our website, http://stores.shop.ebay.co.uk/ecoolstore , you'll find the best goods .We will offer high quality merchandises with competitive lower price, our goal is to give our customers most satisfaction and best services in safe, convenient way.

• Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.

• We'll ship your order within 1 business day after confirmation of your order and verification of your payment.
  a. Fast Delivery to US, United Kingdom , Australia ,Netherlands , Ireland. ETA 7-14 business days (except Italy)
  b. Air Mail will take 10-15 days for delivery. For Spain, Russia and some other countries, items will take longer time to arrive due to Customs clearance period.
  c. We don't ship to: China, HongKong, Estonia, Italy, Brazil, Philippine, Nigeria, Honduras,Reunion, Indonesia etc. Please do not bid if your shipping address is in these countries otherwise we will cancel the bid.

• We are not responsible for undeliverable address. Buyers have to pay the shipping again if the package returned back to us because of the wrong address.

• No sales tax is required. We will send all items mark as a 'GIFT', 90% of country allow citizen receive a gift by no duty fee. Please note: Some countries will have custom duty / tax for certain items. It is the buyer's responsibility to pay all endued custom duty or tax. We are not responsible for any custom duty or tax since our price don't include this charge.

• We ship to your Paypal address, please make sure your shipping address on ebay is same as that of paypal.

• We reserve the right not to ship to any unconfirmed paypal addresses.

• Package usually ships within 24-48 hours of payment being received (Weekends 48 hrs).

• Make sure your Address is correct. A phone number is recommended for a more accurate delivery.

• Postal insurance is offered for any postal loss and damage. We are not responsible for any uninsured items lost in the mail.

• The express is based on different countries and different regions, size of articles, whether fragile, and weight, to choose the different transport companies, so there are some differences on the postage and handling fee.

• All eBay buyers will obtain appropriate feedback. If for any reason you are unhappy with your purchase, please contact us before you leave negative feedback. We will try our best to resolve the issue. (contact way : email(ecoolstore@ecoolbuys.com) or skype(ID: bestserviceforyou)

5200We Stand Behind Every Product We Sell

• If the item is defected by the processing of postage , we are pleasure to replace a same item for you within 30 days of purchase at our discretion.( Please allow up to 10 business days for returns to be processed.)

• In any circumstance, Shipping and Handling fee is non-refundable.

• Buyer MUST pay return postage for any return reason, no exception. In return, we will pay the postage for shipping back the item to you.

• We accept payment via paypal only, Paypal ID:  ecoolstore@ecoolbuys.com.

• Total Amount Due is the Final Auction Price plus Shipping and Handling fee. If you do not agree our policies and shipping and handling charges, please do not bid.

• Remark: All eBay buyers, please for sure to make payment within 7 days by using PAYPAL. If payment is not received within 7 days, an unpaid dispute will be automatically filed to eBay. Therefore, be clear to sure you will make payment before you place your bidding.

• Questions Comments Please contact us at  ecoolstore@ecoolbuys.com  (Please allow 1-2 business days for responses) or Skype (ID: bestserviceforyou)

• Office Hours: Monday through Friday 9:00AM - 5:00PM China Time (Except Public Holidays)

• Customer Services: Monday to Friday 9:00AM -5:00PM China Time (Except Public Holidays)

    ecoolstore