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please check below for store policies!
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VERY IMPORTANT FOR PROMPT DELIVERY!!
AFTER WINNING AN ITEM PLEASE PROVIDE YOUR CONTACT PHONE NUMBER FOR DELIVERY PURPOSES!!
INSURANCE IS AVAILABLE UPON REQUEST, IF INSURANCE IS NOT CHOSEN THERE WILL BE NO REFUNDS FOR BROKEN OR DAMAGED GOODS!! INSURANCE IS HIGHLY RECOMMENDED!! I HAVE HAD MANY ITEMS ARRIVE BROKEN!!
VERY IMPORTANT FOR PROMPT DELIVERY!!
SHIPPING: Please write for a shipping quote before bidding. If you are in the USA,please include your zip code. If you are outside the USA, please include your full shipping address, including your city, postal code, and country. This item may be very expensive to ship to certain locations, so please don't bid until you know the shipping costs. We will get back to you with the approximate shipping cost as soon as possible.
Please do not ask us to make exceptions to our shipping policies.
CUSTOMS: We do not declare items as gifts. Please do not ask us to do so.
WHEN THE AUCTION ENDS:
We will contact you with your total within 48 hours of the end of auction. Please wait to hear from us before sending your payment. If an item ends without receiving a bid or reaching reserve, please email us at gemnilvr@aol.com to inquire about its availability.
PAYMENT OPTIONS:
We prefer PAYPAL ,CASHIERS CHECKS OR MONEY ORDERS. We do NOT accept personal checks.
RETURN POLICY:
We offer 100% satisfaction guarantee on all items sold.We make every effort to descibe the item in detail regarding damage and wear! most items are sold as is in used condition.Refunds will only be given if item is different than description or damaged in shipment AND INSURANCE WAS PURCHASED! REFUNDS WILL NOT BE GIVEN IF INSURANCE WAS NOT PURCHASED!!
WHAT TO DO IF AN ITEM ARRIVES DAMAGED:
Inform us immediately by email if your item arrives damaged. The shipper may want to inspect the original packaging so please do not throw away any packing materials. Save bubble-wrap, cardboard wrap, peanuts and all original boxing. DO NOT send back to us for a refund, we must file a claim with the shipping company whenever an item is damaged in shipping. We will contact the shipper on our end and initiate the claim once we have made contact with you.
IF YOU HAVE A QUESTION ABOUT THIS ITEM : Feel free to contact us via the "ask seller a question" link above. Before writing, please make sure your question is not answered in the description above, and please do not send your question more than once. We get a lot of messages and sometimes it takes us a few days to respond. We will get back to you as soon as we can. Thanks for your patience.
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