heartbeatenterprises@yahoo.com

BID WITH CONFIDENCE,WE WANT OUR COSTUMERS TO BE AS REASONABLE AS WE ARE.IF YOU HAVE ANY PROBLEMS WITH OUR MERCHANDISE LET US KNOW BEFORE POSTING NEGATIVE OR NEUTRAL FEED BACK.WE WILL TAKE EVERY REASONABLE EFFORT TO RESOLVE ANY ISSUES YOU MIGHT HAVE WITHIN WARRANTY PERIOD. FARTHER MORE WE RESPECT YOUR IMAGE AND POST EXCELLENT POSITIVE FEED BACK ON YOUR ACCOUNT ONCE WE GET ONE FROM YOU. NEGATIVE FEED BACK POSTED TO NONE PAYING BIDDERS. IF YOU LATE WITH A PAYMENT- IT’S OK WE UNDERSTAND,JUST LET US KNOW THAT YOU ARE GOING TO PAY LITTLE LATER,AND WE WILL PATIENTLY WAIT. COMMUNICATION IS REALLY IMPORTANT AND WE TRY TO RESPOND TO ALL QUESTIONS WITHIN 24-48 HOURS AT THE LATEST - EXEPT WEEKENDS. WE RESERVE THE RIGHT TO CHOOSE SHIPPING COMPANY AND SHIPPING SERVICE. (CHECK THE SHIPPING, PACKAGING AND HANDLING RATES BEFORE BIDDING) YOU MUST ACCEPT OUR FLAT SHIPPING, PACKAGING AND HANDLING RATES IN ORDER TO BID ON OUR AUCTIONS.OR PRICING AND SHIPPING IS CLEARLY DISPLAYED. WE RESERVE THE RIGHT TO COLLECT ANY SUBMISSION FEES, DAMAGES OR ATTORNEY FEES FROM NONE PAYING BIDDERS. WE ARE NOT RESPONSIBLE FOR SHIPPING DELAY, OUR ITEMS ARE SHIPPED PROMPTLY AFTER CLEARED PAYMENT.SORRY BUT WE DO NOT ACCEPT PICK UPS, NO EXCEPTIONS!!!!!!!!!!! IF YOU ARE NOT COMPLETELY HAPPY WITH YOUR ITEM,I'M WILLING TO TAKE IT BACK WITHIN TWO WEEKS FROM DATE OF RECEIVING IT UNLESS SOLD AS USED OR AS IS.SHIPPING PACKAGING HANDLING CHARGE IS NOT REFUNDABLE. IF YOU GET SECOND CHANCE OFFER EMAIL OR PAY PAL INVOICE FROM OTHER EMAIL THAN OUR, IT'S A FRAUD.IF SHIPPED OUT OF UNITED STATES PLEASE CHECK WITH US THE SHIPPING RATES. WE ARE NOT RESPONSIBLE FOR TAX WAT OR OTHER FEES CHARGED BY YOUR LOCAL GOVERNMENT, OR ITEMS CONFISCATED OR SEIZED BY YOUR COSTUMES.BROKERAGE FEES CHARGED BY SHIPPING COMPANY ARE NOT OUR RESPONSIBILITY AS WELL. IF YOU PREFER TO USE DIFFERENT SHIPPING COMPANY PLEASE LET US KNOW,AND PLEASE DO YOUR RESEARCH AND ASK QUESTIONS BEFORE BIDDING!