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UPS® Ground Shipping
to the 48 continental US states. Other Shipping options available. No International
shipping.
Please contact us for upgraded shipping charge. We
do not ship to PO Box address. Shipping insurance is optional and buyer
assumes all risks for shipments without insurance.
We accept All Major Credit Cards.
All payment must be in U.S. Dollars from a bank in the United States.

If you are the winner,
click the button above to check out right now!
Payment is due within 24 hours of winning the item.
Do you accept Paypal?
Yes, we accept Paypal.
What forms of payment do you accept?
We accept All major Credit Cards.For all payment types you will first need to go
through our checkout by clicking on the checkout link below.

If you are the winner,
click the button above to check out right now!
Where do I mail payment?
We only accept payments through our checkout process.
How do I pay with credit card?
All credit card payments can be made using our secure checkout.
How soon do I need to pay for the item?
Payment is due within 24 hours of winning the item. Please go through the checkout
process at the time of bidding or buying this item.
How do I combine shipping?
To combine shipping for multiple items, please contact us after all auctions have
completed. Include the items numbers and your shipping address for a combined shipping
quote.
Do I pay sales tax?
Only if you are an North Carolina resident. The sales tax amount is 8.7% for items
shipped within North Carolina.
What is DOA
DOA (Dead On Arrival) means that the item was tested and working as described when
it was shipped. Items that arrive DOA may be returned for a full refund (except
shipping fees). Buyer must contact us within 3 business days following receipt of
merchandise. Buyers pays all costs to return the item. Item must be returned in
the exact same condition with all accessories that were included. Damages caused
in shipment must be handled with the shipping carrier and does not qualify for DOA
return.
What if my item hasn't arrived?
Most items arrive within 10 days of us receiving payment. If you have not recieved
your item or recieved information from us concerning your order after 10 days please
contact us with the item number and your shipping address.
DirectByUs has been selling products online since 2004. We take pride in are ability
to meet our customers needs and complete all transactions with the highest level
of integrity. We continue to enhance our services to maintain the fastest communication
response and order fullfillment that our customers have come to expect from us.
Customer satisfaction is our number one priority! If you receive
a defective item return it to us and we will send you a replacement. Standard shipping
charges apply.
Used Items Used items can only be returned under our DOA policy.
You must contact us for an RMA number before the item can be returned. No items
without and RMA will be accepted.
Unopened items may be returned to us for a FULL refund
within 30 days of purchase minus a 15% restocking fee. We cannot return any shipping
and handling charges.
Opened items may be returned within 30 days of purchase minus a
50% open item fee. We cannot return any shipping and handling charges.
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